Your values do not coincide with your colleagues. When you report for your shift on nights and staff are not responding to patient requests for pain medication, you, as the nurse responsible for collecting data about patient quality of care, should:

Correct Answer: D

Rationale: The correct answer is D because scheduling meetings to engage with staff to monitor pain management is the most effective approach to address the issue. This option promotes open communication, collaboration, and continuous monitoring to ensure patient needs are met. By engaging with staff, you can identify root causes of the problem, provide education or training if needed, and establish a plan for improvement. Option A is incorrect as blaming staff apathy without further investigation is not constructive. Option B is also incorrect as issuing a memo may not address the underlying issues causing staff not to respond to patient requests. Option C is not as effective as scheduling meetings because simply expecting staff to follow through without addressing their concerns or providing support may not lead to sustainable improvements.

Correct Answer: D

Rationale: The correct answer is D: Job satisfaction. Job satisfaction is crucial in sustaining employee satisfaction as it directly impacts how content and fulfilled employees feel in their roles. When employees are satisfied with their jobs, they are more likely to be engaged, motivated, and productive. This leads to higher retention rates and overall better performance. On the other hand, organization culture (A) is important but not the sole factor in sustaining employee satisfaction. Individual performance (B) and performance evaluation (C) are more related to assessing employee output rather than directly impacting their satisfaction levels.

Correct Answer: D

Rationale: The correct answer is D: Two days. The Uniform Standards of Professional Appraisal Practice (USPAP) requires a minimum of two days' notice for an appraisal. This time frame allows the appraiser to adequately prepare for the appraisal assignment, gather necessary information, and schedule the inspection. Choice A is incorrect as one day is not sufficient time for proper preparation. Choice B is incorrect as no notice is not in compliance with USPAP standards. Choice C is incorrect as one week exceeds the minimum requirement of two days.

Correct Answer: B

Rationale: The correct answer is B: Joint Commission on Accreditation of Healthcare Organizations (JCAHO). JCAHO is responsible for accrediting healthcare organizations and ensuring they meet specific standards, including staffing requirements. They review whether an organization meets its own criteria for staffing to ensure quality care. The other choices (ANA, PCSs, NCHs) are not specifically focused on accrediting organizations or evaluating staffing criteria, making them incorrect options.

Correct Answer: D

Rationale: The correct answer is D: Developing an interview guide. This is critical because it helps structure the interview, ensuring all relevant topics are covered and consistency in questioning. It helps the interviewer stay focused and gather necessary information effectively. A: Time management is important but not a critical element. B: Involving others can be beneficial but not essential. C: Choosing the location is important for comfort but not as critical as having a structured guide.