ATI RN
Communication Skills in Nursing Questions Questions
Question 1 of 5
A nurse says to a patient, "I am going to take your TPR, and then I'll check to see whether you can have a PRN analgesic." In considering factors that affect communication, the nurse has:
Correct Answer: C
Rationale:
Correct
Answer: C - The nurse has used medical jargon, which might not be understood by the patient.
Rationale:
1. "TPR" and "PRN" are medical abbreviations that may not be familiar to the patient.
2. Using medical jargon can lead to confusion and miscommunication.
3. Effective communication in healthcare requires using language that the patient can easily understand.
4. It is important for the nurse to ensure clear and concise communication to promote patient understanding and cooperation.
Summary of other choices:
A: This choice is incorrect because using terminology that the patient may not understand does not constitute clear communication.
B: This choice is incorrect because providing relevant information, even if technical, is not unnecessary if it aids in patient understanding.
D: This choice is incorrect because simply stating what is happening without ensuring understanding does not address the issue of effective communication.
Question 2 of 5
To enhance the establishment of rapport with a patient, the nurse should:
Correct Answer: C
Rationale: The correct answer is C because acting in a trustworthy and reliable manner and respecting the individuality of the patient are key components in building rapport. By being trustworthy, the nurse establishes a sense of security and reliability, which is crucial in a patient-nurse relationship. Respecting the patient's individuality shows empathy and understanding, making the patient feel valued and heard.
Option A is incorrect because although introducing oneself is important, doing it repeatedly may come off as impersonal. Option B is incorrect as sharing personal experiences can blur professional boundaries and shift the focus away from the patient. Option D is incorrect as sharing information about other patients violates their privacy and confidentiality, which can damage trust and rapport with the patient.
Question 3 of 5
A patient with a nursing diagnosis of Sensory perception, disturbed auditory, would most appropriately require the nurse to:
Correct Answer: B
Rationale:
Step 1: Disturbed auditory perception means there is a deficit in the ability to receive/process auditory information.
Step 2: Speaking slowly and distinctly helps the patient better understand and process the information.
Step 3: Shouting may distort the sound and further confuse the patient.
Step 4: Other options (A, C,
D) address different sensory deficits and are not directly related to disturbed auditory perception.
Question 4 of 5
When the patient says, "I get so anxious just lying here in this hospital bed. I have a million things I should be doing at home," the most empathetic response would be:
Correct Answer: B
Rationale:
Correct
Answer: B - "It sounds like you're having a tough time dealing with this situation."
Rationale:
1. Acknowledges feelings: The response acknowledges the patient's feelings of anxiety and difficulty.
2. Empathy: It shows empathy by recognizing the patient's emotional state.
3. Validation: Validates the patient's experience without making assumptions or minimizing their feelings.
Incorrect
Choices:
A: Invalidating response, assumes feelings.
C: Provides a generic platitude, lacks specific acknowledgment of the patient's feelings.
D: Appears judgmental and dismissive of the patient's emotions.
Question 5 of 5
When a nurse is conducting an assessment interview, the most efficient technique would be:
Correct Answer: D
Rationale: The correct answer is D, asking closed questions to obtain essential information, because closed questions are direct and efficient in gathering specific details quickly. Open-ended questions may lead to lengthy responses and may not yield precise information. Excluding relatives and friends (choice
B) is not necessary and may hinder communication. Explaining the purpose of the interview (choice
A) is important but may not be the most efficient technique initially. Telling the patient what data are already available (choice
C) may bias their responses and limit the information obtained.