Your nurse manager talks with you once per week to determine how you are adjusting to your role as a new nurse. She asks if you feel that you are able to provide good care to your patients, whether you are becoming familiar with the electronic health record, and whether your preceptor is encouraging your independence. This manager is demonstrating:

Correct Answer: B

Rationale: The correct answer is B because the nurse manager is showing genuine concern for the new nurse's well-being and professional development. By asking about the nurse's ability to provide care, familiarity with the EHR, and support from the preceptor, the manager is seeking to understand and support the nurse's adjustment to the new role. This approach fosters open communication and a supportive environment. Incorrect Choices: A: An intrusive style implies invading personal boundaries, which is not evident in the scenario. C: Intimidation involves creating fear or anxiety, which is not reflected in the manager's behavior. D: An authoritarian style is characterized by strict control and limited feedback, which contradicts the manager's supportive and open approach.

Correct Answer: C

Rationale: The correct answer is C. Voluntary absenteeism refers to missing work by choice rather than due to circumstances like illness or emergencies. Staying home to run errands or finish housework falls under this category as it is a personal choice unrelated to external factors. A, B, and D are incorrect because staying home for a sick child, a funeral, or due to sickness are examples of involuntary absenteeism, where circumstances beyond the individual's control necessitate their absence from work.

Correct Answer: B

Rationale: The correct answer is B: Surveys. Surveys are structured tools that allow for systematic collection of feedback from employees, providing quantitative and qualitative data on reasons for turnover. They offer anonymity, encouraging honest responses. Questioning (choice A) may not provide a comprehensive view, as it relies on informal conversations. Employee forums (choice C) may not capture individual perspectives effectively. Telephone calls (choice D) are not scalable for large organizations and lack the anonymity of surveys. In summary, surveys are the most effective tool for gathering in-depth insights into reasons for turnover.

Correct Answer: C

Rationale: The primary function of discipline is to teach. Discipline aims to guide individuals towards desired behaviors, values, and attitudes through positive reinforcement, correction, and guidance. It involves setting boundaries, providing structure, and helping individuals learn from their mistakes. Punishing (choice A) focuses solely on consequences without teaching alternatives. Evaluation (choice B) assesses performance but doesn't necessarily teach. Ridicule (choice D) is harmful and counterproductive, not a purpose of discipline. In summary, discipline primarily serves to educate and cultivate positive behavior.

Correct Answer: A

Rationale: The correct answer is A: Patient outcomes. Nurse managers are responsible for overseeing the quality of care provided by their staff. Patient outcomes directly reflect the effectiveness of care delivery. Monitoring patient outcomes helps nurse managers identify areas for improvement, implement changes, and ensure high-quality care. Rapport with staff (B) is important for team cohesion but may not directly impact performance model evaluation. Daily job performance (C) reflects individual staff performance, not the overall performance model. Flexibility (D) is a valuable trait but is not a specific indicator in relation to a performance model.