You are running late after your quarterly quality improvement meeting at the hospital and have just gotten paged from the nurses' station because a family member of one of your patients wants to talk with you about that patient's care. You have clinic this afternoon and are double- booked for the first appointment time; three other patients also have arrived and are sitting in the waiting room. Which of the following demeanors is a behavior consistent with skilled interviewing when you walk into the examination room to speak with your first clinic patient?

Correct Answer: D

Rationale: It is important to maintain a calm demeanor when walking into the examination room to speak with your first clinic patient, especially in a busy and high-pressure situation. Demonstrating calmness will help to build rapport with the patient, create a sense of trust, and promote effective communication. This demeanor will also convey professionalism and confidence, which are essential qualities for a healthcare provider. Displaying irritability, impatience, or boredom can negatively impact the patient-provider relationship and hinder effective communication, potentially compromising the quality of care provided.

Correct Answer: C

Rationale: A cough can be attributed to various anatomic regions. Cardiac conditions, such as heart failure or fluid overload, can lead to congestion in the lungs and irritation of the airway, resulting in a cough. Ophthalmologic, auditory, and endocrine regions are less commonly associated with causing a cough.

Correct Answer: D

Rationale: Ischemic symptoms in the upper calf are indicative of peripheral artery disease affecting the tibial or peroneal arteries. These arteries are responsible for supplying blood to the lower leg and foot region, hence causing symptoms such as pain, cramping, or numbness in the upper calf area. Symptoms in the lower calf would typically be associated with more proximal arterial segments like femoral or iliac arteries. So, option D correctly matches the ischemic symptoms with the appropriate vascular supply.

Correct Answer: C

Rationale: Given the patient's presentation of itching, anorectal pain, and tenesmus, along with rectal examination findings of generalized tenderness without prostate abnormalities, proctitis is the most likely diagnosis. Proctitis is inflammation of the rectal lining and is commonly associated with symptoms such as rectal pain, itching, tenesmus (feeling of incomplete defecation), and sometimes rectal bleeding. It can have various causes, including sexually transmitted infections (such as gonorrhea, chlamydia), inflammatory bowel disease, radiation therapy, or trauma.

Correct Answer: A

Rationale: Otosclerosis is a condition characterized by abnormal bone growth in the middle ear, specifically around the stapes bone. In cases of otosclerosis, the bone conduction is greater than air conduction on the affected side, which is seen in the scenario described. The Weber test localizes to the affected ear, meaning the patient hears the sound of the tuning fork better in the left ear in this case. This is because the abnormal bone growth can restrict the movement of the ossicles, leading to a conductive hearing loss. Otosclerosis typically affects one ear, and its presentation aligns with the results of the hearing tests performed in this case.

Correct Answer: A

Rationale: Scotomas refer to areas of partial alteration in the field of vision. These blind spots can be caused by various eye conditions such as glaucoma, retinal detachment, or optic nerve damage. Symptoms involving the eye like scotomas are important to recognize and address promptly to prevent potential vision loss or other complications. Tinnitus (choice B) refers to ringing in the ears, dysphagia (choice C) refers to difficulty swallowing, and rhinorrhea (choice D) refers to a runny nose, none of which are symptoms involving the eye.

Correct Answer: D

Rationale: The most important question to ask in this scenario would be if the patient has tried to lose weight. Given the patient's significant unintentional weight loss (from 140 to 110 pounds in a year), especially in the context of a chronic cough and a long history of smoking, lung cancer becomes a top concern. Unintentional weight loss is a common symptom seen in patients with lung cancer. Therefore, understanding if the weight loss was intentional or unintentional can provide crucial information in the diagnostic evaluation for possible lung cancer.

Correct Answer: D

Rationale: Metrorrhagia refers to abnormal bleeding between menstrual periods. This can manifest as spotting or heavier bleeding outside of the regular menstrual cycle. It is important to differentiate metrorrhagia from other types of abnormal bleeding such as menorrhagia (excessive flow), oligomenorrhea (infrequent bleeding), and polymenorrhea (fewer than 21 days between menses) in order to address and diagnose the underlying cause accurately.

Correct Answer: A

Rationale: The most likely diagnosis for this patient's symptoms and signs is acute diverticulitis. His presentation of abdominal pain, constipation, and low-grade fever, along with tenderness over the left lower quadrant, is consistent with diverticulitis, which is inflammation or infection of small pouches (diverticula) that can develop in the colon. The history of recent onset of symptoms after consuming popcorn, typically a high-fiber food that can exacerbate diverticulitis, further supports this diagnosis. The negative fecal occult blood test makes more acute intra-abdominal processes like acute appendicitis less likely. Acute cholecystitis would present with right upper quadrant pain, and mesenteric ischemia typically presents with severe abdominal pain, nausea, and vomiting, as well as signs of abdominal distress.