Which of the following theories explains that organizations are made up of intertwined links and diversified choices that generate unanticipated consequences?

Correct Answer: D

Rationale: The correct answer is D: Chaos theory. This theory explains that organizations are complex systems with interconnected elements that can lead to unpredictable outcomes. Chaos theory emphasizes the nonlinear dynamics and sensitivity to initial conditions within organizations. A: Contingency theory focuses on the idea that there is no one best way to organize. It does not specifically address the generation of unanticipated consequences. B: Closed system theory assumes organizations are isolated and self-sufficient, which does not align with the idea of generating unanticipated consequences. C: Open system theory emphasizes how organizations interact with their environment, but it does not directly address the generation of unanticipated consequences within the organization.

Correct Answer: C

Rationale: The correct answer is C: Written reports. In the nominal group technique, participants individually write down their ideas or suggestions on a given topic. These written reports are then collected and synthesized by the facilitator, ensuring each participant's input is considered equally. This method allows for unbiased aggregation of ideas and prevents dominant individuals from influencing the group. Oral presentations (A) may lead to groupthink, email exchanges (B) lack real-time interaction, and group discussions (D) may result in unequal participation. Written reports ensure all ideas are heard and valued, making it the primary method of exchange in this technique.

Correct Answer: B

Rationale: The correct answer is B (3-6 months) because this timeframe allows for adequate planning, data collection, analysis, and stakeholder input without being too rushed or prolonged. 9-12 months (A) is too long, leading to potential inefficiencies and outdated information. 1-2 months (C) is too short, risking errors and overlooking crucial details. Over two years (D) is excessive and may lead to budgeting based on outdated or irrelevant information. B strikes the right balance for a thorough and efficient budgeting process.

Correct Answer: A

Rationale: The correct answer is A because it ensures the safety and well-being of staff by debriefing them, completing incident reports, and verifying their safety. This action promotes communication, support, and documentation after a violent incident. Reassuring the patient (B) is important but not the immediate priority. Avoiding interactions (C) is counterproductive as addressing the incident is necessary. Standing close to the patient (D) can potentially escalate the situation and compromise safety.

Correct Answer: D

Rationale: The correct answer is D: Collective bargaining. The American Nurses Association (ANA) is a professional organization representing nurses, not a labor union. Therefore, it does not engage in direct collective bargaining on behalf of its members. Collective bargaining is the process of negotiation between employers and employees, typically labor unions, to determine wages, working conditions, and other terms of employment. The other choices (A, B, C) are incorrect because the ANA focuses on professional development, advocacy, and promoting the interests of nurses rather than traditional labor union activities like empowering, rewarding, or encouraging union affiliation.