Which of the following is an example of non-verbal communication by a nursing assistant?

Correct Answer: C

Rationale: The correct answer is C because smiling at a new resident is a form of non-verbal communication that conveys warmth, friendliness, and openness. It helps establish a positive rapport and comfort between the nursing assistant and the resident. Non-verbal communication plays a crucial role in creating a supportive environment in healthcare settings. Explanation for why other choices are incorrect: A: Writing a note in a resident's chart involves verbal communication. B: Giving an oral report to a supervisor involves verbal communication. D: Speaking in an encouraging tone of voice involves verbal communication.

Correct Answer: A

Rationale: The correct answer is A because it demonstrates a holistic approach by considering the physical (giving a bath), emotional (asking about her day), and social (listening carefully) aspects of care. This approach shows a focus on the whole person, not just the task. Choice B is incorrect as rushing through meals without communication neglects the emotional and social needs of the residents. Choice C is incorrect as sharing religious views may not align with the residents' beliefs and could infringe on their autonomy. Choice D is incorrect as spending excessive time chatting may compromise completing necessary tasks, which is not ideal for effective care provision.

Correct Answer: C

Rationale: The correct answer is C: Genitals. Mucous membranes are found in areas with high moisture levels to help protect against infections. Genitals have mucous membranes to provide a protective barrier and aid in lubrication, reproduction, and elimination of waste. Feet, hands, and elbows do not typically have mucous membranes as they are not exposed to the same level of moisture and are primarily covered by skin for protection.

Correct Answer: D

Rationale: The correct answer is D: Before helping with feeding. This is because it is crucial for a nursing assistant to properly identify a resident before assisting with feeding to ensure they are providing care to the correct individual and addressing any specific dietary needs or restrictions. Identifying the resident before feeding helps prevent errors and promotes patient safety. A: After giving care - This is incorrect because identification should be done before providing care to ensure the correct resident is receiving the care. B: When collecting meal trays - This is incorrect as identification should occur before feeding, not during the meal collection process. C: When shifts change - This is incorrect as identification should be consistent and not dependent on shift changes.

Correct Answer: D

Rationale: The correct response to a nosebleed is to apply pressure near the bridge of the nose. This helps to stop the bleeding by compressing the blood vessels and promoting clotting. Lowering the head of the bed (Choice A) can lead to swallowing blood and potentially cause nausea. Asking the person to lie down (Choice B) can increase blood flow to the head, worsening the bleeding. Applying ice directly to the skin (Choice C) can constrict blood vessels, but it is not recommended for nosebleeds as it may cause tissue damage. Thus, applying pressure near the bridge of the nose (Choice D) is the most effective and safe method to stop a nosebleed.