Which of the following is an example of an effective conflict resolution strategy?

Correct Answer: C

Rationale: The correct answer is C: Encouraging open communication. This strategy promotes understanding, empathy, and collaboration among conflicting parties. It allows individuals to express their thoughts and feelings, leading to mutual respect and potential solutions. Ignoring the conflict (A) can escalate tensions, while assigning blame (B) can create hostility. Enforcing strict rules (D) may suppress conflict temporarily but does not address underlying issues. In summary, open communication fosters constructive dialogue and facilitates resolving conflicts effectively.

Correct Answer: C

Rationale: The primary goal of a nursing informatics specialist is to improve healthcare delivery. This involves utilizing technology and data to enhance patient outcomes, streamline processes, and increase efficiency in healthcare settings. Nursing informatics specialists focus on integrating information systems to provide better decision-making tools for healthcare providers, ultimately leading to improved patient care. Managing patient care (choice A) is typically the responsibility of healthcare providers, while implementing new technology (choice B) and supporting clinical decisions (choice D) are important aspects but not the primary goal of a nursing informatics specialist, whose main focus is on enhancing healthcare delivery through the effective use of technology and data.

Correct Answer: B

Rationale: The correct answer is B: To develop staffing policies and procedures. The primary purpose of a nurse staffing committee is to establish guidelines and protocols for nurse staffing levels to ensure safe and effective patient care. By developing staffing policies, the committee can address issues such as nurse-to-patient ratios, shift scheduling, and workload distribution. This helps maintain quality care and prevent burnout among nurses. Incorrect options: A: To oversee patient safety initiatives - While patient safety is a critical aspect of nursing care, the primary focus of the staffing committee is on developing policies related to nurse staffing, not overseeing patient safety initiatives. C: To coordinate patient care - While coordinating patient care is essential, the primary role of the staffing committee is to focus on staffing policies rather than direct patient care coordination. D: To manage nurse recruitment - Nurse recruitment is typically handled by human resources or a recruitment team, not the staffing committee. The staffing committee's main function is to determine appropriate staffing levels and guidelines.

Correct Answer: C

Rationale: The correct answer is C: National healthcare legislation. Macro-level health policies are those that are implemented at the national level and have a broad impact on a large population. National healthcare legislation falls under this category as it sets guidelines and regulations for the entire country's healthcare system. Local health ordinances (A) are specific regulations for a particular locality, state licensing regulations (B) are at the state level, and institutional policies (D) are specific to individual healthcare institutions. Therefore, the correct choice is C as it aligns with the definition of macro-level health policy.

Correct Answer: C

Rationale: The main focus of Six Sigma methodology in healthcare is enhancing clinical decision making. This is because Six Sigma aims to reduce variations and defects in processes, leading to improved quality and efficiency. By enhancing clinical decision making, healthcare providers can make more accurate and timely decisions, resulting in better patient outcomes. Incorrect choices: A: Reducing healthcare costs is a common goal in healthcare improvement initiatives but not the main focus of Six Sigma. B: Improving patient satisfaction is important but not the primary focus of Six Sigma, which aims at process improvement. D: Increasing healthcare access is crucial, but it is not the main focus of Six Sigma, which is more about quality improvement within existing processes.