ATI RN
ATI Proctored Leadership Exam Questions
Question 1 of 4
Which agency reviews whether an organization meets its own criteria for staffing?
Correct Answer: B
Rationale: The correct answer is B: Joint Commission on Accreditation of Healthcare Organizations (JCAHO). JCAHO is responsible for accrediting healthcare organizations and ensuring they meet specific standards, including staffing requirements. They review whether an organization meets its own criteria for staffing to ensure quality care. The other choices (ANA, PCSs, NCHs) are not specifically focused on accrediting organizations or evaluating staffing criteria, making them incorrect options.
Question 2 of 4
A resident on night call refuses to answer pages from the staff nurse on the night shift and complains that she calls too often with minor problems. The nurse feels offended and reacts with frequent, middle-of-the-night phone calls to 'get back' at him. The behavior displayed by the resident and the nurse is an example of what kind of conflict?
Correct Answer: B
Rationale: The correct answer is B: Disruptive conflict. This type of conflict occurs when there is a lack of cooperation and communication between parties, leading to negative interactions. In this scenario, the resident and nurse are engaging in retaliatory behavior, causing disruption in their professional relationship. The resident's refusal to answer pages and the nurse's excessive phone calls are escalating the conflict, impacting their ability to work effectively as a team. A: Perceived conflict refers to misunderstandings or misinterpretations of others' actions. In this case, the conflict is real and evident. C: Competitive conflict involves a desire to win or outperform others. While there may be some competitiveness in their actions, the main issue is the disruptive nature of their conflict. D: Felt conflict describes emotional responses to conflict situations. While emotions are likely present in this scenario, the key aspect is the disruptive nature of their behavior.
Question 3 of 4
A nurse needs to know how to increase her power base. Which of the following are ways nurses can generate power as described by Umiker?
Correct Answer: D
Rationale: The correct answer is D because all the options mentioned contribute to increasing a nurse's power base. A: Using body language and standing when talking can convey confidence and assertiveness, enhancing power. B: Listening for feelings builds rapport and empathy, leading to influence and power. C: Using words effectively and avoiding clichés demonstrates communication skills, influencing power dynamics. Therefore, by combining these strategies, nurses can maximize their power base effectively.
Question 4 of 4
A nurse manager has two out of six staff nurses call in sick for one shift. Because of reduced availability of staff, the manager decides to manage the unit with the three remaining nurses, which keeps the unit at minimal staffing standards. What type of decision-making strategy would this be?
Correct Answer: A
Rationale: The correct answer is A: Satisficing. Satisficing is a decision-making strategy where one aims to meet the minimum requirements or standards to achieve a satisfactory outcome given the constraints. In this scenario, the nurse manager chooses to manage the unit with the three remaining nurses to maintain minimal staffing standards, despite not having the full staff complement. This decision is based on satisficing as the manager is making the best of the situation with the available resources. Summary: B: Routine decision-making involves following established procedures and protocols, which may not be applicable in this situation. C: Adaptive decision-making involves adjusting to changing circumstances, but in this case, the manager is not adapting to the situation but rather making do with limited resources. D: Rationalizing decision-making involves justifying or explaining decisions, which is not the focus in this scenario where quick action is needed to maintain minimal staffing standards.