When looking at the issue surrounding absenteeism, an innovative approach would be:

Correct Answer: B

Rationale: The correct answer is B: Substituting personal days. This approach addresses absenteeism by allowing employees to use personal days instead of sick days, promoting honesty and reducing misuse. Rewarding non-absent employees (A) may not address underlying causes of absenteeism. Termination (C) is extreme and counterproductive. Disciplinary actions (D) may create a negative work environment. Substituting personal days encourages responsible time management and positive behavior.

Correct Answer: A

Rationale: The correct answer is A: Providing constructive feedback. Performance appraisals are primarily conducted to give employees feedback on their performance, highlighting strengths and areas for improvement. This helps employees understand their performance, set goals, and develop professionally. Choice B is incorrect as performance appraisals should not be used for punishment but for development. Choice C is incorrect as appraisals focus on identifying performance-related issues, not general issues. Choice D is incorrect because while coaching may be a part of the appraisal process, the main purpose is to provide feedback.

Correct Answer: B

Rationale: The correct answer is B: Self-staffing. Self-staffing refers to employees within a unit scheduling themselves to work according to the unit's needs. This approach empowers employees to manage their own schedules, ensuring coverage within the unit. A: Flexible staffing typically involves adjusting staffing levels based on fluctuating demand, not limited to a specific unit. C: Internal pools usually refer to a group of employees who can be assigned to various units based on need, not limited to a specific unit. D: Management scheduling involves supervisors or managers creating schedules for employees, not necessarily limited to a specific unit. In summary, the term for working on a schedule within the unit involving only those who are working within that unit is self-staffing because it allows employees to self-schedule within their own unit's context.

Correct Answer: A

Rationale: The correct answer is A: Job analysis. This is the first step in the selection process as it involves identifying the specific duties, responsibilities, and requirements of the job. By conducting a job analysis, an organization can ensure that they have a clear understanding of what the job entails, which is crucial for effectively matching it with an experienced RN. Choice B, selection techniques, comes after job analysis and involves determining the most appropriate methods for evaluating candidates. Choice C, methods of recruiting, focuses on attracting candidates and is not the first step in the selection process. Choice D, assurance of legal requirements, is important but typically occurs later in the process after job analysis has been completed.

Correct Answer: A

Rationale: The correct answer is A: Confrontation. In this scenario, the nurse manager directly addresses the conflict by meeting with the employees in private. Confrontation involves facing the conflict head-on, bringing it out into the open, and attempting to resolve it through open communication and discussion. By addressing the conflict directly, the nurse manager is using a proactive approach to resolve the issue. Summary of other choices: B: Suppression - This involves ignoring or avoiding the conflict, which is not what the nurse manager is doing in this scenario. C: Collaboration - While collaboration involves working together to find a mutually beneficial solution, the nurse manager is taking a more direct approach by confronting the conflict. D: Intervention - This typically involves a third party stepping in to mediate the conflict, which is not what is happening in this scenario.