There are many ways to ensure that your appraisal system is nondiscriminatory. Which of the following is one way to ensure this?

Correct Answer: A

Rationale: Step-by-step rationale: 1. Giving the appraisal once per year ensures consistency and fairness in evaluating employee performance. 2. Regular appraisals help in tracking progress, identifying areas of improvement, and providing feedback. 3. Annual appraisals reduce the likelihood of biases affecting the evaluation process. 4. This approach allows for a structured review process and aligns with best practices in performance management. Summary: - Choice B is incorrect as having no appeal process can lead to unfairness and lack of transparency. - Choice C is incorrect as withholding information hinders employee development and communication. - Choice D is incorrect as employee input is essential for a comprehensive and balanced appraisal process.

Correct Answer: C

Rationale: The correct answer is C, the nursing manager. A nursing manager is directly involved in overseeing the job duties and requirements, making them the best person to provide an accurate description to an applicant. They have detailed knowledge of the role and can provide insights on what the job entails. A previous employee may offer subjective views, while a human resource manager may not have a deep understanding of the specific job duties. The chief operating officer may not have direct knowledge of the day-to-day responsibilities of the position. Therefore, the nursing manager is the most suitable choice for describing the job accurately to an applicant.

Correct Answer: B

Rationale: The correct answer is B: Collaboration. Collaboration involves both parties working together to find a mutually beneficial solution. In this scenario, collaborating with the physicians and nursing staff allows for open communication, respect for each other's expertise, and finding a compromise on when to record vital signs. Accommodating (A) involves giving in to one party's preferences, while avoiding (C) involves ignoring the conflict altogether. Competing (D) focuses on one party winning at the expense of the other, which does not respect the professionalism of both parties. Collaboration is the most effective technique as it values input from all parties and fosters a positive working relationship.

Correct Answer: A

Rationale: The correct answer is A: Intrasender conflict. This is when the message sent conflicts with the nonverbal cues. In this scenario, the nurse manager's verbal message of being approachable conflicts with the nonverbal cue of keeping the office door closed. This creates confusion for the staff, leading to intrasender conflict. B: Diagonal communication refers to communication between individuals at different levels or departments. C: Metacommunication involves the underlying message or context of the communication. D: Upward communication is when employees communicate with their superiors. In this case, the closed door contradicts the verbal message, indicating intrasender conflict.

Correct Answer: B

Rationale: The correct answer is B: Political skills. The nurse manager is using political skills by emphasizing teamwork and building relationships through treats to influence the staff. This demonstrates an understanding of social dynamics and power structures within the team. Image enhancement (A) focuses on improving one's personal or professional reputation, not team dynamics. Reward power (C) involves using rewards or incentives to influence behavior, which is not the case here. Expert power (D) is based on knowledge and expertise, but the scenario does not indicate that the nurse manager is leveraging expertise to influence the team.