ATI RN
Open-Ended Questions in Nursing Communication Questions
Question 1 of 5
The practical nursing student who is engaged in a therapeutic communication with a patient will have the most difficulty with the technique of:
Correct Answer: D
Rationale: The correct answer is D: silence. In therapeutic communication, silence can be challenging for students as it requires them to be comfortable with pauses in conversation, which can sometimes feel awkward. However, silence can be a powerful tool in allowing the patient to reflect and express their thoughts. Closed questions (A) limit communication, restating (B) encourages the patient to elaborate, and using general leads (C) helps open up the conversation. Therefore, the practical nursing student will have the most difficulty with silence as it may be perceived as ineffective or uncomfortable.
Question 2 of 5
The nurse is caring for a patient who has just had a mastectomy (breast removal). The patient expresses concern that her husband will no longer find her attractive because of her mastectomy. The nurse appropriately responds:
Correct Answer: A
Rationale: The correct answer is A because it demonstrates active listening and empathy by reflecting the patient's concern. It shows that the nurse acknowledges the patient's feelings without making assumptions or offering false reassurance. Answer B may invalidate the patient's feelings by assuming the husband will find her attractive. Answer C redirects the focus to the nurse's experience, which may not be relevant to the patient. Answer D is inappropriate as it suggests drastic action and does not address the patient's emotional needs.
Question 3 of 5
A nurse caring for a patient who fell off the roof while he was intoxicated asks the patient, "Why in the world were you on the roof when you had been drinking?" The nurse's statement is an example of which type of communication?
Correct Answer: D
Rationale: The correct answer is D: Asking probing questions. In this scenario, the nurse's question is intrusive and seeks detailed information that may not be necessary for the patient's care. Probing questions can make the patient feel uncomfortable and defensive, hindering effective communication. By asking why the patient was on the roof while intoxicated, the nurse is not focusing on the immediate care needs of the patient but rather delving into personal details. This type of communication can lead to a breakdown in trust between the nurse and the patient. Summary: A: Changing the subject - This is not the correct choice as the nurse's statement does not involve diverting the conversation to a different topic. B: Defensive response - This is not the correct choice as the nurse's statement is not defensive but rather inquisitive. C: Inattentive listening - This is not the correct choice as the nurse is actively engaging in conversation with the patient, albeit in a probing manner.
Question 4 of 5
When communicating with an aphasic patient, the nurse appropriately:
Correct Answer: B
Rationale: The correct answer is B because assuming the patient can understand shows respect and preserves their dignity. Speaking slowly and clearly allows the patient more time to process information. Choice A is incorrect as shouting may further confuse the patient. Choice C is incorrect as direct communication with the patient is essential.
Question 5 of 5
A nurse is delegating to a nursing assistant. The most appropriate form of this type of communication would be:
Correct Answer: D
Rationale: The correct answer is D because it provides clear, specific instructions for the nursing assistant on when to notify the nurse about Mr. Jones' condition. It includes a specific parameter (heart rate greater than 100) which helps in identifying the urgency of the situation. Options A, B, and C are vague and lack specificity, making it difficult for the nursing assistant to know when to escalate the situation. Option D ensures effective communication and appropriate delegation by setting clear expectations for when the nurse needs to be notified.