The nurse uses a variety of therapeutic communication skills when working with patients. Which of the following is a therapeutic goal that can be accomplished through the use of therapeutic communication skills?

Questions 102

ATI RN

ATI RN Test Bank

Behavioral Health Certification for Nurses Questions

Question 1 of 5

The nurse uses a variety of therapeutic communication skills when working with patients. Which of the following is a therapeutic goal that can be accomplished through the use of therapeutic communication skills?

Correct Answer: B

Rationale: Therapeutic communication aims to understand the client's perspective, making assessing their perception of a problem a key goal. It also facilitates identifying client concerns, expressing emotions, and guiding toward a plan, but assessing perception is foundational. Choice A is more directive, C focuses on emotion control rather than exploration, and D skips to action without client input.

Question 2 of 5

The nurse asks the patient, 'What was it like for you when you first knew you had no place to go?' The patient looks down and pauses for quite some time. Which action by the nurse is most therapeutic?

Correct Answer: D

Rationale: In this scenario, option D, "Sit quietly until the patient responds," is the most therapeutic action by the nurse. This approach allows the patient the time and space needed to process their emotions and gather their thoughts without feeling rushed or pressured. It demonstrates active listening, empathy, and respect for the patient's pace of communication, which are essential in a therapeutic relationship. Option A, "Change the subject to something the patient will discuss," is not appropriate as it avoids addressing the patient's initial response and may signal to the patient that their feelings are not valid or welcome. This could hinder the development of trust and rapport. Option B, "Encourage the patient to express any unpleasant feelings," while well-intentioned, may come across as pushy or insensitive if the patient is not ready to share at that moment. It is crucial to respect the patient's readiness and autonomy in disclosing personal information. Option C, "Apologize for asking such a personal question," can inadvertently convey that the nurse believes the question was inappropriate or wrong, potentially causing the patient to feel judged or ashamed for their response. It is important for the nurse to maintain a non-judgmental attitude and create a safe space for open communication. Educationally, this scenario highlights the significance of therapeutic communication skills in nursing practice, especially in behavioral health settings. Nurses need to cultivate patience, active listening, empathy, and respect for clients' autonomy and emotional processes to establish effective therapeutic relationships and provide quality care.

Question 3 of 5

A client is fearful and reluctant to talk. Which of the following techniques is most effective when trying to engage the client in interaction?

Correct Answer: A

Rationale: In the context of behavioral health, engaging a client who is fearful and reluctant to talk requires a sensitive and supportive approach. The most effective technique in this scenario is a broad opening, option A. This technique allows the client to feel more in control of the conversation by offering them the opportunity to share at their own pace and comfort level. By using open-ended questions or statements, such as "Tell me how you're feeling today," the nurse can create a non-threatening environment that encourages the client to open up. Option B, focusing, may be too direct and could potentially make the client feel pressured or uncomfortable, leading to further resistance. Providing information, option C, may not be appropriate at this initial stage when the client is not yet ready to engage. Silence, option D, can also be counterproductive as it may increase the client's anxiety and hinder the development of a therapeutic relationship. In an educational context, it is important for nurses to understand and practice communication techniques that promote trust and rapport with clients, especially in the sensitive field of behavioral health. By mastering skills like broad openings, nurses can create a safe space for clients to express themselves, leading to more effective assessment, intervention, and overall care.

Question 4 of 5

Spirituality is especially important in helping people cope primarily for which of the following reasons?

Correct Answer: D

Rationale: Spirituality plays a crucial role in helping individuals cope with various life challenges, particularly because it guides beliefs about the meaning of life events. Understanding the meaning behind life events can provide individuals with a sense of purpose, comfort, and a framework for processing and making sense of difficult experiences. This guidance can lead to a deeper level of resilience and coping mechanisms in times of distress. Option A, "Spirituality helps people set personal goals," while important, focuses more on personal development rather than coping mechanisms during challenging times. Setting personal goals is beneficial for growth but may not directly address the immediate need for coping strategies during crises. Option B, "Spirituality gives people meaningful daily activities in which to participate," is also valuable for well-being and purpose but does not specifically address the role of spirituality in coping with life's challenges or providing a framework for understanding difficult events. Option C, "Spirituality provides a reliable support network," is essential for social and emotional support, but it may not directly address the internal belief systems and coping mechanisms that spirituality offers in making sense of life events. In an educational context, understanding the significance of spirituality in coping can enhance a nurse's ability to provide holistic care to patients. By recognizing the role of spirituality in coping mechanisms, nurses can better support patients' emotional and psychological well-being, leading to more comprehensive and patient-centered care.

Question 5 of 5

The nurse is preparing to conduct an admission assessment interview with a Mexican American client. During the interview, the nurse should respect the client’s culture through which behavior?

Correct Answer: D

Rationale: In the context of the Behavioral Health Certification for Nurses exam, the correct behavior when conducting an admission assessment interview with a Mexican American client is to introduce oneself with a handshake (Option D). This behavior shows respect for the client's cultural norms and expectations. In Mexican American culture, a handshake is a common and appropriate way to greet someone, showing politeness and professionalism. Option A, greeting the client with a hug, may not be culturally appropriate for all Mexican American clients, as personal space preferences vary among individuals. Option B, encouraging direct eye contact during questioning, may be considered confrontational or disrespectful in some cultures, including Mexican American culture, where avoiding prolonged eye contact can be a sign of respect. Option C, prohibiting the next of kin to remain present, goes against the value of familial support and involvement in many Hispanic cultures, including Mexican American families. Educationally, it is crucial for nurses to understand and respect the cultural diversity of their patients to provide effective and culturally sensitive care. By recognizing and adapting to cultural differences, nurses can establish trust, rapport, and positive therapeutic relationships with clients from diverse backgrounds, ultimately improving health outcomes and patient satisfaction.

Access More Questions!

ATI RN Basic


$89/ 30 days

ATI RN Premium


$150/ 90 days

Similar Questions