ATI RN
Communication Skills in Nursing Questions Questions
Question 1 of 5
The nurse observes a nursing assistant interacting with an elderly patient. Which statement by the nursing assistant requires an immediate intervention by the nurse?
Correct Answer: D
Rationale: The correct answer is D because addressing an elderly patient as "Sweetie" is unprofessional and inappropriate. It can be seen as demeaning and disrespectful. The nurse should intervene immediately to remind the nursing assistant to maintain a professional and respectful tone when speaking to patients. A, B, and C are not the correct answers because they all involve appropriate and respectful ways of interacting with elderly patients. Offering to help remember the room location, reading from the patient's Bible, and asking for stories about their youth are all positive ways to engage with the patient and provide compassionate care.
Question 2 of 5
A nurse preceptor is assigned to help several graduate nurses assess their ability to convey warmth to patients. Which activity, if selected by the nurse preceptor, is best?
Correct Answer: A
Rationale: The correct answer is A because setting up sessions for the graduate nurses to practice various nonverbal gestures allows for hands-on learning and skill development. This approach gives the nurses the opportunity to actively engage in practicing conveying warmth through nonverbal cues, such as smiling, eye contact, and body language. This experiential learning method is effective in helping the nurses understand and internalize the importance of nonverbal communication in conveying warmth to patients. Option B is incorrect because simply observing experienced nurses may not actively involve the graduate nurses in practicing and developing their own skills. Option C is less effective as just providing a list may not translate into practical application and skill development. Option D is not as effective as having the nurses evaluate each other may not provide the structured guidance and feedback needed for skill improvement.
Question 3 of 5
The nurse has implemented a plan to improve expression of warmth to other nurses. It is most important for the nurse to include which evaluation method?
Correct Answer: A
Rationale: The correct answer is A because self-monitoring interactions with colleagues allows the nurse to reflect on their own behaviors and emotions, promoting self-awareness and personal growth. This method enables the nurse to assess their progress in expressing warmth effectively. Incorrect answers: B: Asking patients for their perception focuses on patient-nurse interactions, not nurse-nurse interactions. C: Involving a supervisor may not provide accurate feedback on warmth expression among colleagues. D: Seeking nominations for an award does not necessarily assess the nurse's ability to express warmth to other nurses.
Question 4 of 5
The nurse cares for elderly clients in an assisted living center. Which action by the nurse would best show respect for these clients?
Correct Answer: B
Rationale: The correct answer is B because listening to the clients to identify their healthcare needs demonstrates respect by valuing their input and autonomy. It acknowledges their individuality and promotes person-centered care. A is incorrect because patronizing clients is disrespectful and undermines their autonomy. C is incorrect because addressing clients formally by their last names may not necessarily show respect if it is not the preferred form of address for the clients. D is incorrect because limiting the clients' opportunities to express opinions goes against respecting their autonomy and dignity.
Question 5 of 5
A nurse openly and genuinely discusses thoughts and feelings about sexually transmitted infections with a group of college students. Which benefit(s) may occur for these college students? (Select all that apply)
Correct Answer: B
Rationale: The correct answer is B because openly discussing sexually transmitted infections can help build trust between the nurse and the college students. This trust can lead to a more open and honest dialogue, making the students feel comfortable seeking information and support. Choice A is incorrect because open discussions would likely encourage continued engagement. Choice C is incorrect as discussing such important topics can enhance the nurse's credibility. Choice D is incorrect as open communication fosters belief in the reliability and accuracy of the information shared.