Questions 9

ATI RN

ATI RN Test Bank

Communication Skills in Nursing Questions Questions

Question 1 of 5

The nurse cares for the mother of a child who died in the emergency room as a result of an accidental poisoning. Which response by the nurse is appropriate?

Correct Answer: B

Rationale: The correct answer is B because accurately reflecting the mother's feelings shows empathy and understanding, validating her emotions. This response helps build trust and rapport, facilitating therapeutic communication. Option A focuses more on nonverbal cues, which may not convey the same level of understanding. Option C, repeating exact phrases, could come across as insincere or robotic. Option D, reflecting with the nurse's words, may not fully capture the mother's emotions. In summary, choice B is the most appropriate as it demonstrates active listening and genuine concern for the mother's grieving process.

Question 2 of 5

The nurse is aware that the use of false reassurance is harmful to the nurse-patient relationship, because this communication block:

Correct Answer: A

Rationale: The correct answer is A because false reassurance dismisses the patient's concerns, invalidating their feelings and diminishing trust. By not acknowledging the patient's worries, the nurse fails to address the root of the issue and hinders open communication. Choice B is incorrect because false reassurance does not necessarily imply judgment. Choice C is incorrect as it does not summarize concerns but rather downplays them. Choice D is incorrect as it does not confuse the patient but rather fails to address their emotional needs.

Question 3 of 5

A hospital nurse is concerned about the demands of providing safe care to clients who are seriously ill. The nurse manager should suggest which intervention to effectively help the nurse balance the demanding work in the hospital setting?

Correct Answer: C

Rationale: The correct answer is C because writing down stories in a journal about how caring makes a difference for patients can help the nurse reflect on the positive impact of their work, which can reduce stress and increase job satisfaction. This intervention promotes self-care, emotional processing, and resilience. Choice A is incorrect because delegating more tasks to unlicensed nursing personnel may not address the nurse's emotional needs or provide the necessary support. Choice B is incorrect because transferring to another unit may not address the root cause of the nurse's stress and may not necessarily lead to better job satisfaction. Choice D is incorrect because using an assertive communication style, while important in nursing practice, may not directly address the nurse's emotional well-being and work-life balance.

Question 4 of 5

A patient reports to the nurse, "My doctor is not doing anything about my pain.= Which response by the nurse is assertive and expresses warmth?

Correct Answer: D

Rationale: The correct answer is D because it shows empathy and understanding towards the patient's feelings without being judgmental. The nurse acknowledges the patient's frustration, which validates their emotions and opens up further conversation. Choice A is not assertive and could come off as dismissive. Choice B puts words in the patient's mouth. Choice C is confrontational and doesn't address the patient's feelings.

Question 5 of 5

Which assessment findings accompany a tension pneumothorax? Select all that apply.

Correct Answer: A

Rationale: The correct answer is A: Severe dyspnea. In a tension pneumothorax, air accumulates in the pleural space, increasing pressure in the chest cavity, leading to severe dyspnea due to impaired lung expansion. Extreme agitation (B) is not a typical finding. Tracheal deviation (C) is seen in tension pneumothorax, not always present. Progressive cyanosis (D) may occur but is not as specific as severe dyspnea.

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