Correct Answer: D

Rationale: The correct answer is D: Listen to the patient's stories about her past experiences. This approach allows the nurse to show empathy, build trust, and understand the patient's perspective. By actively listening to the patient's stories, the nurse can provide emotional support and help the patient process her emotions and thoughts. A: Suggesting a support group may be beneficial, but it may not address the patient's immediate need for understanding and processing her diagnosis. B: Providing reading material on death and dying may be overwhelming and not personalized to the patient's specific needs. C: Contacting the patient's spiritual leader may not be appropriate if the patient does not have a strong spiritual connection or desire for daily visits.

Correct Answer: C

Rationale: The correct answer is C: The Patient's Bill of Rights. This document ensures the client's right to access information about treatment options. It outlines the client's right to make informed decisions regarding their healthcare. Choice A (The Standards of Clinical Practice) may provide guidelines for healthcare professionals but does not directly address the client's right to information. Choice B (An Advance Health Care Directive) is a legal document specifying a person's wishes for healthcare decisions if they become unable to make decisions, not specifically about access to treatment options. Choice D (A Client's Living Will) is a legal document that outlines a person's wishes regarding medical treatment in case they are unable to communicate, but it does not guarantee access to information about treatment options.

Correct Answer: A

Rationale: The correct answer is A: Threats. Threats are considered abusive conduct in the context of workplace bullying. Threats can create a hostile work environment and harm the well-being of nurses. Humiliation, intimidation, and physical abuse are also forms of abusive conduct, but in this specific question, the focus is on identifying the behavior that constitutes abuse within the professional environment for nurses. Therefore, while humiliation, intimidation, and physical abuse are indeed harmful behaviors, threats specifically align with the definition of abusive conduct as outlined by the Workplace Bullying Institute in the context of workplace bullying among nurses.

Correct Answer: A

Rationale: The correct answer is A because it provides clear and specific instructions by prioritizing tasks (morning care) and specifying the patients (205 and 206, bedridden). This ensures efficient and effective care delivery. Choice B lacks specificity and may overwhelm the nursing assistant. Choice C and D are incomplete, providing no guidance. To delegate effectively, clear instructions, prioritization, and consideration of patient needs are essential.

Correct Answer: C

Rationale: The correct answer is C. By saying, "We can come back to that later—right now I need to know about when your symptoms started," the nurse is refocusing the patient to the issue at hand when the conversation has wandered. This response helps maintain the focus of the conversation on gathering important information about the patient's symptoms, which is crucial for providing appropriate care. It acknowledges the patient's concerns while redirecting the conversation back to the main topic. Choices A, B, and D are incorrect because they do not accurately reflect the nurse's intention in the given statement. Choice A implies judgment on the patient's conversation topic, choice B suggests limiting the patient's emotional expression, and choice D implies a rushed or dismissive attitude towards the conversation, none of which are demonstrated by the nurse's response.