ATI RN
Communication Skills in Nursing Questions Questions
Question 1 of 5
The nurse cares for a client who does not follow dietary recommendations for treatment of heart failure. Which statement, if made by the nurse, demonstrates respect for the client?
Correct Answer: C
Rationale: The correct answer is C: "I care about you even if you are not following your dietary restrictions." This statement demonstrates respect for the client by acknowledging the client's autonomy and worth as an individual, regardless of their choices. It shows empathy and compassion without judgment, promoting a supportive and non-judgmental relationship. Explanation: A: This statement is dismissive and indifferent, lacking empathy and respect for the client's choices. B: This statement uses a conditional approach, linking attention from the physician to following diet restrictions, which may come off as manipulative and lacks genuine care for the client. D: This statement uses a comparison approach, which may make the client feel judged or inadequate for not following dietary recommendations. It also implies that better healthcare is contingent on following a specific diet, which may not always be true.
Question 2 of 5
The nurse observes a nursing assistant interacting with an elderly patient. Which statement by the nursing assistant requires an immediate intervention by the nurse?
Correct Answer: D
Rationale: The correct answer is D because addressing an elderly patient as "Sweetie" is unprofessional and inappropriate. It can be seen as demeaning and disrespectful. The nurse should intervene immediately to remind the nursing assistant to maintain a professional and respectful tone when speaking to patients. A, B, and C are not the correct answers because they all involve appropriate and respectful ways of interacting with elderly patients. Offering to help remember the room location, reading from the patient's Bible, and asking for stories about their youth are all positive ways to engage with the patient and provide compassionate care.
Question 3 of 5
To enhance the establishment of rapport with a patient, the nurse should:
Correct Answer: C
Rationale: The correct answer is C because acting in a trustworthy and reliable manner and respecting the individuality of the patient are key components in building rapport. By being trustworthy, the nurse establishes a sense of security and reliability, which is crucial in a patient-nurse relationship. Respecting the patient's individuality shows empathy and understanding, making the patient feel valued and heard. Option A is incorrect because although introducing oneself is important, doing it repeatedly may come off as impersonal. Option B is incorrect as sharing personal experiences can blur professional boundaries and shift the focus away from the patient. Option D is incorrect as sharing information about other patients violates their privacy and confidentiality, which can damage trust and rapport with the patient.
Question 4 of 5
A patient reports to the nurse, "My doctor is not doing anything about my pain.= Which response by the nurse is assertive and expresses warmth?
Correct Answer: D
Rationale: The correct answer is D because it shows empathy and understanding towards the patient's feelings without being judgmental. The nurse acknowledges the patient's frustration, which validates their emotions and opens up further conversation. Choice A is not assertive and could come off as dismissive. Choice B puts words in the patient's mouth. Choice C is confrontational and doesn't address the patient's feelings.
Question 5 of 5
The nurse has implemented a plan to improve expression of warmth to other nurses. It is most important for the nurse to include which evaluation method?
Correct Answer: A
Rationale: The correct answer is A because self-monitoring interactions with colleagues allows the nurse to reflect on their own behaviors and emotions, promoting self-awareness and personal growth. This method enables the nurse to assess their progress in expressing warmth effectively. Incorrect answers: B: Asking patients for their perception focuses on patient-nurse interactions, not nurse-nurse interactions. C: Involving a supervisor may not provide accurate feedback on warmth expression among colleagues. D: Seeking nominations for an award does not necessarily assess the nurse's ability to express warmth to other nurses.
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