The home health nurse visits a client with heart failure who has increased dyspnea and peripheral edema and weight gain. The nurse suspects the client is not restricting fluids as prescribed. Which action by the nurse is most appropriate?

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Open-Ended Questions in Nursing Communication Questions

Question 1 of 5

The home health nurse visits a client with heart failure who has increased dyspnea and peripheral edema and weight gain. The nurse suspects the client is not restricting fluids as prescribed. Which action by the nurse is most appropriate?

Correct Answer: B

Rationale: Step 1: Asking the client to report the amount of fluid intake for the past 24 hours is the most appropriate action because it provides objective data on the client's adherence to fluid restrictions. Step 2: This information helps the nurse to assess the client's compliance and make informed decisions about the next steps in care. Step 3: By obtaining accurate information on fluid intake, the nurse can identify any discrepancies between prescribed fluid restrictions and actual intake, leading to appropriate interventions. Step 4: This action promotes client accountability and empowers them to take an active role in managing their health. In summary, choice B is correct as it directly addresses the issue of non-adherence to fluid restrictions by gathering crucial information for assessment and intervention. Choices A, C, and D do not provide immediate actionable data on the client's fluid intake and do not address the core issue effectively.

Question 2 of 5

A female nurse discusses a concern related to client care with a male physician. Which communication strategy, if used by the nurse, is most effective?

Correct Answer: B

Rationale: The correct answer is B: Use a direct approach with succinct sentences. This is the most effective communication strategy because it promotes clear and concise communication, which is essential when discussing concerns related to client care. By using a direct approach, the nurse can effectively convey her message to the physician without any confusion or ambiguity. Choice A is incorrect because assuming a subservient role can undermine the nurse's professionalism and confidence. Choice C is incorrect because asking questions instead of making recommendations may not effectively address the concern at hand. Choice D is incorrect because politeness alone may not ensure effective communication if the message is not clearly articulated.

Question 3 of 5

The nurse greets a patient who is admitted to the hospital. Which action by the nurse displays warmth and concern?

Correct Answer: A

Rationale: The correct answer is A because using a soft and relaxed tone of voice conveys warmth and concern, creating a welcoming and comforting environment for the patient. This approach helps build rapport and trust. Choice B is incorrect because maintaining a distance of 6 to 8 feet may come off as cold and distant, lacking warmth and concern. Choice C is incorrect because avoiding attentive behaviors can make the patient feel neglected and uncared for, which does not display warmth and concern. Choice D is incorrect because engaging in a verbal exchange without physical contact alone may not be enough to demonstrate genuine warmth and concern towards the patient.

Question 4 of 5

A patient is irritable and complains to the nurse about difficulty sleeping last night. Which response by the nurse is most appropriate?

Correct Answer: B

Rationale: The correct answer is B because it demonstrates active listening and encourages the patient to share more information about their difficulty sleeping. By asking the patient to elaborate, the nurse can gather important details to identify the root cause and provide appropriate interventions. Choice A is dismissive and lacks empathy. Choice C makes an assumption without gathering more information. Choice D is a generalization and does not address the patient's specific concerns.

Question 5 of 5

According to the Workplace Bullying Institute, nurses are also exposed to this type of behavior within their professional environment. In teaching the possibility to an incoming graduate nurse, you know that the nurse understands when he or she includes which of the following as abusive conduct? (Select all that apply)

Correct Answer: A

Rationale: The correct answer is A: Threats. Threats are considered abusive conduct in the context of workplace bullying. Threats can create a hostile work environment and harm the well-being of nurses. Humiliation, intimidation, and physical abuse are also forms of abusive conduct, but in this specific question, the focus is on identifying the behavior that constitutes abuse within the professional environment for nurses. Therefore, while humiliation, intimidation, and physical abuse are indeed harmful behaviors, threats specifically align with the definition of abusive conduct as outlined by the Workplace Bullying Institute in the context of workplace bullying among nurses.

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