The charge nurse role has negatively affected your relationship with your friends and made you feel tense and isolated. You decide that you will delegate more time-consuming tasks to staff who are not your friends, who then complain to your nurse manager about your perceived unfairness. You decide to:

Correct Answer: A

Rationale: The correct answer is A because it addresses the issue directly and effectively. By talking individually with your friends and explaining the need for equitable patient assignments, you are promoting fairness and transparency in your delegation process. This approach fosters open communication and helps maintain professional boundaries. Choice B is incorrect because suppressing your feelings of anger can lead to further tension and unresolved conflicts. Choice C is inappropriate as it involves gossiping about other staff members, which is unprofessional and can create additional problems. Choice D is not a proactive solution and avoiding addressing the issue will only prolong the negative impact on your relationships and work environment.

Correct Answer: B

Rationale: The correct answer is B: Substituting personal days. This approach addresses absenteeism by allowing employees to use personal days instead of sick days, promoting honesty and reducing misuse. Rewarding non-absent employees (A) may not address underlying causes of absenteeism. Termination (C) is extreme and counterproductive. Disciplinary actions (D) may create a negative work environment. Substituting personal days encourages responsible time management and positive behavior.

Correct Answer: A

Rationale: The correct answer is A: Voluntary resignation. This option allows the employee to leave on their own terms, preserving their dignity and potentially avoiding negative consequences of being fired. Training (B) may not address the root issue leading to termination. Confrontation (C) can create a hostile environment and damage morale. Coaching (D) is more focused on improving performance rather than addressing termination. Opting for voluntary resignation promotes a more amicable separation and can benefit both the employee and the organization.

Correct Answer: A

Rationale: The correct answer is A: Providing constructive feedback. Performance appraisals are primarily conducted to give employees feedback on their performance, highlighting strengths and areas for improvement. This helps employees understand their performance, set goals, and develop professionally. Choice B is incorrect as performance appraisals should not be used for punishment but for development. Choice C is incorrect as appraisals focus on identifying performance-related issues, not general issues. Choice D is incorrect because while coaching may be a part of the appraisal process, the main purpose is to provide feedback.

Correct Answer: B

Rationale: The correct answer is B: Self-staffing. Self-staffing refers to employees within a unit scheduling themselves to work according to the unit's needs. This approach empowers employees to manage their own schedules, ensuring coverage within the unit. A: Flexible staffing typically involves adjusting staffing levels based on fluctuating demand, not limited to a specific unit. C: Internal pools usually refer to a group of employees who can be assigned to various units based on need, not limited to a specific unit. D: Management scheduling involves supervisors or managers creating schedules for employees, not necessarily limited to a specific unit. In summary, the term for working on a schedule within the unit involving only those who are working within that unit is self-staffing because it allows employees to self-schedule within their own unit's context.