The appropriate procedure for addressing a cover letter when the applicant is unsure of the name and title of the person to whom the letter should be addressed is to:

Correct Answer: A

Rationale: The correct answer is A: address the letter to "To Whom It May Concern." This is the appropriate procedure when the applicant is unsure of the recipient's name and title. It is a professional and formal way to address a cover letter when the specific recipient is unknown. Option B is incorrect as addressing the letter to a generic title like "Nurse Recruiter" may not be appropriate if the recipient does not hold that specific title. Option C may be time-consuming and unnecessary if the applicant can use a more general salutation. Option D is incorrect because leaving the salutation blank can come across as unprofessional and lazy.

Correct Answer: B

Rationale: The correct answer is B: priorities. When seeking funding for a study, identifying the priorities of funding agencies is crucial as it helps align the research proposal with the agency's focus areas, increasing the chances of securing funding. Board members (A) are individuals overseeing the agency, not directly related to funding decisions. Budgets (C) refer to financial resources, which are important but secondary to understanding the agency's priorities. Accreditation (D) is about meeting certain standards and is not directly related to identifying funding agencies. Therefore, it is essential to focus on understanding the priorities of funding agencies when seeking funding for a study.

Correct Answer: B

Rationale: The correct answer is B: occupational health. Occupational health nurses focus on promoting and maintaining the health and safety of workers in various industries. They conduct screenings, assess workplace hazards, and provide education on health-related topics. Infection control (choice A) mainly involves preventing the spread of infections in healthcare settings. Informatics (choice C) involves the use of technology to manage and analyze health data. Transportation specialization (choice D) focuses on transportation-related health and safety issues. Therefore, the most appropriate choice for the described role is occupational health.

Correct Answer: C

Rationale: The correct answer is C: personal interactions with employees. Customer satisfaction is primarily influenced by the quality of interactions with employees as it shapes the overall experience. Positive interactions build trust, rapport, and a sense of care which directly impact satisfaction levels. This human element creates a more personalized and engaging experience for customers, leading to higher satisfaction rates. Access to modern facilities (A) and an extensive menu selection (B) may enhance the overall customer experience but do not directly address the core factor of personal interactions. Having to undergo fewer invasive procedures (D) is not relevant to customer satisfaction in this context.

Correct Answer: B

Rationale: The correct answer is B: educator. The nurse is providing information and teaching patients about preventing diabetic neuropathies, which aligns with the role of an educator. Educators focus on imparting knowledge and empowering individuals to make informed decisions about their health. The other choices are incorrect because: A: Change agents initiate and lead changes within an organization, not directly related to patient education. C: Managers oversee daily operations and resources within a healthcare setting, not specifically focused on patient education. D: Coordinators facilitate communication and collaboration among healthcare team members, but not primarily responsible for patient education.

Correct Answer: C

Rationale: Step 1: The Industrial Revolution introduced poor working conditions in factories, which extended to hospitals. Step 2: Poor conditions in hospitals led to the need to protect healthcare workers, sparking unionization. Step 3: This movement influenced the unionization in American health care agencies and hospitals. Step 4: As a result, choice C is the correct answer. Summary: Choice A is incorrect as immigration laws did not directly influence the unionization movement in American healthcare. Choice B is incorrect as women entering the workforce, while significant, did not have the most influence on healthcare unionization. Choice D is incorrect as the exposure to diseases among nurses, while important, did not drive the overall movement for worker protection in healthcare during that time.

Correct Answer: A

Rationale: The correct answer is A because permissive licenses in the early 1900s were voluntary but required passing an examination to use the title RN. This ensured a basic level of competency. Choice B is incorrect as there was no specific requirement for the duration of formalized nurse training. Choice C is incorrect as failing the examination would disqualify nurses from practice. Choice D is incorrect as there was typically only one type of licensure examination, not a choice between written or oral.

Correct Answer: A

Rationale: Rationale for Correct Answer (A - educational mobility): 1. Educational mobility refers to the ability to move between different levels of education in nursing. 2. The nurse with a diploma seeking a BSN is utilizing educational mobility by advancing to a higher level of education. 3. Choosing a program with self-scheduling and a self-paced curriculum allows for flexibility, facilitating educational mobility. Summary of Incorrect Choices: B: Traditional nursing programs typically have fixed schedules and structured curricula, not aligned with self-paced learning. C: Training for advanced practice nursing involves pursuing education beyond a BSN to become an advanced practice nurse, not directly related to obtaining a BSN. D: Credit by examination allows students to earn credits based on prior knowledge, but it does not specifically relate to pursuing a BSN for educational mobility.

Correct Answer: C

Rationale: The correct answer is C because the nurse is accountable due to the decreased level of staffing. The nurse's decision not to call for help despite knowing the reduced staffing level directly contributed to the patient's injuries. The nurse had a duty of care to ensure the patient's safety, and failing to do so resulted in harm to the patient. The nurse's actions were negligent and breached the standard of care expected in this situation. Choices A, B, and D are incorrect because the focus of the question is on the nurse's accountability for the patient's injuries due to staffing levels, not on the patient being the plaintiff, forcefully restraining the patient without orders, or invasion of privacy. These options are not directly related to the nurse's negligence in failing to provide proper care to the patient.