One of the perceptions of turnover is:

Correct Answer: B

Rationale: The correct answer is B: Rejection of the job. Turnover can occur when employees feel dissatisfied with their job roles, responsibilities, or work environment, leading them to reject the job and seek opportunities elsewhere. This perception aligns with the concept of voluntary turnover, where employees choose to leave due to personal reasons rather than external factors like poor management (A), loss of poor performers (C), or poor job atmosphere (D). These other choices focus on external factors or outcomes of turnover, whereas choice B directly addresses the personal perspective of the employee as a key driver of turnover.

Correct Answer: D

Rationale: The correct answer is D because coordinating patient transitions is a primary responsibility of a nurse case manager. This involves ensuring continuity of care, smooth transitions between healthcare settings, and facilitating communication among healthcare providers. Direct patient care (A) is typically the responsibility of bedside nurses, not case managers. Financial planning (B) is more related to financial counselors or social workers. Health education (C) may be part of a nurse case manager's role, but it is not the primary responsibility compared to coordinating patient transitions.

Correct Answer: A

Rationale: The correct answer is A: Ability to recover quickly from setbacks. Resilience in healthcare refers to the capacity to bounce back from challenges and setbacks effectively. This ability is crucial in handling unexpected situations and maintaining quality patient care. Choice B, strict adherence to protocols, focuses on following guidelines rather than bouncing back. Choice C, adapting to changing environments, is related to flexibility rather than recovery from setbacks. Choice D, maintaining consistent performance, emphasizes stability rather than the ability to recover quickly. Overall, option A best captures the essence of resilience in healthcare.

Correct Answer: C

Rationale: The correct answer is C: Shared decision making. Shared governance involves collaborative decision-making among healthcare professionals, including nurses, to improve patient care and organizational outcomes. This approach empowers frontline staff to have a voice in decisions that affect their work environment and patient care. Nurse-led committees (option B) may be a part of shared governance but do not fully encompass the concept. Top-down management (option A) and hierarchical structure (option D) are opposite to the principles of shared governance as they involve centralized decision-making and lack of employee involvement in decision-making processes.

Correct Answer: B

Rationale: The correct answer is B: Intuition. The nurse is using intuition because she is relying on her gut feeling or instinct based on her assessment findings, even though the client denies pain. Intuition involves making quick decisions or judgments based on past experiences and knowledge without conscious reasoning. In this scenario, the nurse's intuition prompts her to investigate further despite the client's denial of pain, indicating a deeper understanding of the situation beyond the obvious. Summary of other choices: A: Deductive reasoning involves drawing specific conclusions based on general principles or premises, which is not evident in this scenario. C: Trial and error is a problem-solving method that involves repeatedly trying different approaches until the desired outcome is achieved, which is not applicable here. D: Modified scientific method involves a structured approach of observation, hypothesis, experimentation, and conclusion, which does not align with the nurse's immediate decision based on intuition.

Correct Answer: B

Rationale: The correct answer is B: Candidates. Candidates are individuals who are running for election and seeking to be elected to a specific position. They are the ones whose names appear on the voting ballot for voters to choose from. Representatives (A) are individuals who have already been elected to represent a group or constituency. Bargaining agents (C) are individuals who negotiate on behalf of others, typically in labor relations. The electorate (D) refers to all the eligible voters in a particular election, not the individuals who are running for election. Therefore, B is the correct answer as it specifically identifies the individuals seeking election on a voting ballot.

Correct Answer: A

Rationale: The correct answer is A: Use antimicrobial sanitizer for hand hygiene. Hand hygiene is crucial in preventing the spread of tuberculosis. TB is transmitted through respiratory droplets, not contact, so wearing a mask (choice B) is not effective. Limiting visitor time (choice C) may help reduce exposure, but hand hygiene is more critical. Wearing gloves for oral care (choice D) is important for standard precautions, but hand hygiene is the priority for TB prevention.

Correct Answer: B

Rationale: The correct answer is B: Benchmarking compares outcomes in a variety of settings and disciplines. Quality management focuses on establishing processes to ensure quality care within a specific setting, while benchmarking involves comparing performance metrics across different settings and disciplines to identify best practices and areas for improvement. Therefore, B is the correct answer as it highlights the key difference between quality management and benchmarking. Incorrect answers: A: Quality management can be useful in any healthcare setting, not limited to outpatient. C: Quality management is applicable across various healthcare settings, not just primary care. D: Benchmarking looks at outcomes in various areas, not just nursing.

Correct Answer: B

Rationale: The correct answer is B: Rejection of the job. Turnover can occur when employees feel dissatisfied with their job roles, responsibilities, or work environment, leading them to reject the job and seek opportunities elsewhere. This perception aligns with the concept of voluntary turnover, where employees choose to leave due to personal reasons rather than external factors like poor management (A), loss of poor performers (C), or poor job atmosphere (D). These other choices focus on external factors or outcomes of turnover, whereas choice B directly addresses the personal perspective of the employee as a key driver of turnover.