Many patient classification systems have some type of shortcoming. Among these are:

Correct Answer: C

Rationale: The correct answer is C because patient classification systems often struggle to accurately predict potential admissions, leading to challenges in allocating appropriate staffing levels and resources. This is a crucial shortcoming as it can result in understaffing or overstaffing, impacting patient care quality and staff workload. Options A, B, and D are incorrect as they address different issues such as changes in patient conditions between shifts, short-term staffing needs prediction, and staffing mix changes due to illness, which are not directly related to the specific shortcoming of accounting for potential admissions.

Correct Answer: A

Rationale: The correct answer is A: Intragroup conflict. In this scenario, the conflict is happening within the staff of the medical-surgical unit, making it an intragroup conflict. The staff members belong to the same group or team, and the conflict arises within this specific group. This type of conflict typically involves disagreements, tension, or differences of opinion among members of the same group. Summary: B: Intergroup conflict involves conflicts between different groups or teams, not within the same group. C: Interpersonal conflict refers to conflicts between individuals, not within a group. D: Intrapersonal conflict involves internal conflicts within an individual, not within a group.

Correct Answer: D

Rationale: The correct answer is D. It is important to treat clients and families with respect, practicing open and honest communication. This fosters trust, helps address concerns, and improves client satisfaction. Choice A is incorrect as involving supervisors may not always be necessary. Choice B is incorrect as the physician may not always be the cause of the problem. Choice C is incorrect as avoiding discussion can lead to unresolved issues. In summary, choice D promotes a positive and effective client-provider relationship, while the other choices do not address the core principles of effective communication and client-centered care.

Correct Answer: C

Rationale: The correct answer is C: Staffing that minimizes overtime. Politics involves influencing resource allocation, and staffing decisions directly impact the allocation of human resources, a scarce resource in healthcare settings. Minimizing overtime through effective staffing management is crucial for efficient resource utilization. Raises for the staff (A) are more related to compensation rather than resource allocation. Patient supplies (B) and paper for the printer (D) are important resources but not directly tied to influencing resource allocation in the same way as staffing decisions. In summary, the correct answer, C, directly aligns with the definition of politics and resource allocation in a healthcare setting.