How should physicians and office staff respond to patients who chronically miss appointments?

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Patient and Family Centered Care Nursing Questions

Question 1 of 5

How should physicians and office staff respond to patients who chronically miss appointments?

A. Assume the patient does not want treatment and ask him/her to change doctors B. Bill the patient for the missed appointment when he/she is a 'no show' C. Speak directly to the patient about the missed appointments D. Accuse the patient of being insensitive and taking up valuable time

Correct Answer: C

Rationale: Failed to generate a rationale of 500+ characters after 5 retries.

Question 2 of 5

When approaching patients about their use of complementary and alternative medicine (CAM), what is the physician's primary objective?

A. To discourage patients from seeing CAM healthcare providers B. To promote the patient's adherence to prescribed medication in addition to CAM C. To establish an open discussion about all aspects of the patient's health care D. To gradually dissuade patients from using CAM

Correct Answer: C

Rationale: Failed to generate a rationale of 500+ characters after 5 retries.

Question 3 of 5

Which of the following questions may help identify social factors that would impact a patient's adherence?

A. Do you ever consume alternative medications? B. Do you remember the last time you took your medications? C. Aside from your health, what else in your life is worrying you? D. Why wouldn't you want to take your medication?

Correct Answer: C

Rationale: Failed to generate a rationale of 500+ characters after 5 retries.

Question 4 of 5

What is the primary purpose of the Transtheoretical Model as adapted for this case study?

A. To identify where the patient is in his/her thinking B. To correct the patient's misunderstanding of prescription instructions C. To improve patient retention rates D. To elicit the Patient's Explanatory Model

Correct Answer: A

Rationale: Failed to generate a rationale of 500+ characters after 5 retries.

Question 5 of 5

How should a health care provider respond to a colleague's complaints about a patient that might reflect ethnic insensitivity?

A. Understand that the colleague's complaints are to be expected and don't respond B. Emphasize the primary importance of compassion toward patients C. Chastise the colleague for expressing personal bias D. Sympathize with the colleague's complaints and draw from personal experience

Correct Answer: B

Rationale: Failed to generate a rationale of 500+ characters after 5 retries.

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