From a unit perspective, disruptive and violent patient behavior may be distracting to patients and staff. As the nurse manager, you are concerned about: (EXCEPT)

Correct Answer: C

Rationale: The correct answer is C: Fear of disappointment. As a nurse manager, concerns should be focused on patient and staff safety (A), team tension (B), and stress levels (D) due to disruptive and violent patient behavior. Fear of disappointment is not directly related to the immediate impact on safety, team dynamics, or stress levels in this scenario. It is important to prioritize addressing safety risks, maintaining team cohesion, and managing stress levels to ensure a safe and effective healthcare environment.

Correct Answer: D

Rationale: The correct answer is D because emphasizing your grades on scholarly papers in nursing school shows your academic achievements and commitment to learning. It demonstrates your ability to grasp complex nursing concepts and apply them effectively. This can positively influence the interview by showcasing your strong foundation in nursing knowledge and skills. A, patient diagnoses, may be important but focusing solely on this may not demonstrate your overall capabilities as a nurse. B, avoiding challenging patient assignments, shows a lack of confidence and willingness to grow. C, number of times you inserted a nasogastric tube, is a specific skill that may not be relevant to all nursing positions and doesn't reflect your overall competence as a nurse.

Correct Answer: B

Rationale: The correct answer is B: Potential substance abuse by the healthcare provider. Constant reports of inadequate pain control could indicate potential substance abuse by the healthcare provider. This is because substance abuse can impair judgment and lead to inappropriate prescribing practices, resulting in inadequate pain management for clients. The other choices are incorrect because improper administration of medications (A), poorly written prescriptions (C), and inadequate scheduling by healthcare providers (D) are more likely to be isolated incidents rather than consistent patterns of inadequate pain control.

Correct Answer: D

Rationale: The correct answer is D: Exit interviewing. Exit interviews involve conducting structured interviews with employees who are leaving an organization voluntarily to understand their reasons for leaving. This method provides valuable insights into the factors contributing to turnover. Exit interviews are a direct way to gather feedback and identify patterns or issues that may be leading to voluntary turnover. A: Following-up phone calls may not provide in-depth information or allow for a structured approach to understanding the reasons for turnover. B: Employee questioning is vague and does not specify a method for gathering feedback, unlike the structured approach of exit interviews. C: Benchmarking involves comparing data with industry standards and may not provide specific insights into individual reasons for voluntary turnover within an organization. In summary, exit interviewing is the most effective source for determining the reasons for voluntary turnover as it offers a structured and direct approach to gathering valuable feedback from departing employees.

Correct Answer: C

Rationale: The correct answer is C: Suggestions. When faced with a violation and disciplinary action, offering suggestions demonstrates a proactive approach towards resolving the issue. Suggestions show a willingness to improve and prevent future violations. Excuses (A) are not productive and can come off as deflecting responsibility. Discipline (B) is typically enforced by the employer as a consequence of the violation, not offered by the employee. Rules (D) are guidelines to follow and should already be in place, but offering suggestions on how to adhere to them better is more beneficial.