A technique used to eliminate negative behavior by ignoring the behavior is known as __________.

Correct Answer: B

Rationale: The correct answer is B: Extinction. Extinction is a behavior modification technique where negative behavior is eliminated by withholding reinforcement previously maintaining it. Ignoring the behavior prevents it from being reinforced, leading to its decrease over time. Punishment (A) involves applying aversive consequences to reduce behavior. Shaping (C) is a technique to gradually modify behavior by reinforcing successive approximations. Equity (D) refers to fairness and equal treatment, not a behavior modification technique.

Correct Answer: D

Rationale: The correct answer is D because all the interventions mentioned demonstrate assertiveness in minimizing interruptions to meet the deadline. A: Allowing voicemail or turning off email notifications shows assertiveness in managing communication. B: Delegating tasks to staff nurses frees up the manager's time to focus on the assignment. C: Placing a 'Do Not Disturb' sign sets clear boundaries to avoid interruptions. In summary, each intervention in choice D actively addresses potential interruptions, allowing the manager to concentrate on completing the assignment within the deadline.

Correct Answer: D

Rationale: The correct answer is D because all the factors listed - cultural background, organizational structure, and method of communication - can significantly impact successful communication. Cultural background influences language, behavior, and perception. Organizational structure affects the flow of information and decision-making processes. The method of communication, such as verbal, non-verbal, written, or digital, determines how effectively messages are conveyed. By considering and adapting to all these factors, communication can be more successful. The other choices, A, B, and C, are incorrect because each factor individually plays a crucial role in communication effectiveness.

Correct Answer: C

Rationale: The correct answer is C: Using per diem workers. This option is viable because per diem workers can be brought in to cover shifts without incurring overtime costs. By utilizing per diem workers, the organization can reduce the need for regular staff to work overtime hours, hence decreasing overall overtime expenses. A: Limiting overtime for highly paid workers is not a practical solution as all workers, regardless of pay, may contribute to the need for overtime. B: Reducing the number of beds may lead to reduced capacity and impact patient care, not directly addressing the issue of reducing overtime. D: Refusing to pay overtime is not a sustainable solution as it may lead to legal issues and impact employee morale and productivity.

Correct Answer: D

Rationale: The correct answer is D: Notify security with the details of the situation. This is the best course of action to ensure the safety of everyone involved. By immediately notifying security, who are trained to handle such situations, you are taking proactive steps to de-escalate the potential threat and protect the well-being of the staff and other visitors. Asking the visitor to leave (choice A) may escalate the situation further. Talking quietly to calm the visitor (choice B) is not appropriate when a gun is involved as it could agitate the individual. Asking the visitor for the gun (choice C) is extremely risky and could lead to a dangerous confrontation.