ATI RN
Communication Skills in Nursing Questions Questions
Question 1 of 9
A nurse preceptor is assigned to help several graduate nurses assess their ability to convey warmth to patients. Which activity, if selected by the nurse preceptor, is best?
Correct Answer: A
Rationale: The correct answer is A because setting up sessions for the graduate nurses to practice various nonverbal gestures allows for hands-on learning and skill development. This approach gives the nurses the opportunity to actively engage in practicing conveying warmth through nonverbal cues, such as smiling, eye contact, and body language. This experiential learning method is effective in helping the nurses understand and internalize the importance of nonverbal communication in conveying warmth to patients. Option B is incorrect because simply observing experienced nurses may not actively involve the graduate nurses in practicing and developing their own skills. Option C is less effective as just providing a list may not translate into practical application and skill development. Option D is not as effective as having the nurses evaluate each other may not provide the structured guidance and feedback needed for skill improvement.
Question 2 of 9
The hospital nurse educator develops an educational session for staff nurses on how to clearly record data in a patient's electronic medical record. Which key point should the nurse educator include in the teaching plan? (Select all that apply)
Correct Answer: A
Rationale: The correct answer is A because patients who are at high risk for falls require more frequent documentation to ensure their safety. Falls are a common patient safety concern in healthcare settings, and timely and accurate documentation can help prevent falls. Choice B is incorrect because using labels like "good" or "lazy" to describe patients is subjective and unprofessional, and can lead to misunderstandings among healthcare providers. Choice C is incorrect because detailed and specific documentation is required for quality patient care and communication among healthcare providers, not just for legal reasons. Choice D is incorrect because while clear and concise documentation is important, it does not address the specific need for more frequent documentation for high-risk patients.
Question 3 of 9
An example of a nurse communicating with a patient using open-ended questions would be:
Correct Answer: D
Rationale: The correct answer is D because it encourages the patient to share detailed information and express their feelings. By asking about the daughter's reaction to hospice, the nurse opens up an opportunity for the patient to discuss personal relationships and emotional aspects of their situation. This type of open-ended question fosters deeper communication and understanding between the nurse and patient. A, B, and C are closed-ended questions that only require a brief response, limiting the patient's opportunity to elaborate on their thoughts and feelings. They focus on specific facts or symptoms rather than exploring the patient's emotional well-being and personal experiences.
Question 4 of 9
A nurse preceptor is assigned to help several graduate nurses assess their ability to convey warmth to patients. Which activity, if selected by the nurse preceptor, is best?
Correct Answer: A
Rationale: The correct answer is A because setting up sessions for the graduate nurses to practice various nonverbal gestures allows for hands-on learning and skill development. This approach gives the nurses the opportunity to actively engage in practicing conveying warmth through nonverbal cues, such as smiling, eye contact, and body language. This experiential learning method is effective in helping the nurses understand and internalize the importance of nonverbal communication in conveying warmth to patients. Option B is incorrect because simply observing experienced nurses may not actively involve the graduate nurses in practicing and developing their own skills. Option C is less effective as just providing a list may not translate into practical application and skill development. Option D is not as effective as having the nurses evaluate each other may not provide the structured guidance and feedback needed for skill improvement.
Question 5 of 9
The team leader must assign a UAP to help care for Mr. N with non-Hodgkin lymphoma. For this neutropenic client, which factor is most important in making this assignment?
Correct Answer: C
Rationale: The correct answer is C because the UAP having no experience with neutropenic precautions is the most important factor to consider when assigning care for a neutropenic client like Mr. N. Neutropenic clients are at high risk for infections due to low white blood cell count, so it is crucial for the UAP to have knowledge and experience in following strict infection control practices. Choices A, B, and D are not as critical because a UAP being pregnant in the first trimester, having cold symptoms, or having a fear of isolation clients do not directly impact their ability to provide safe care for a neutropenic client.
Question 6 of 9
The nurse is alert to avoid using blocks to effective communication that include: (Select all that apply.)
Correct Answer: A
Rationale: The correct answer is A: changing the subject. This is because changing the subject can disrupt the flow of communication and hinder understanding. By abruptly shifting the focus away from the current topic, the nurse may miss important information or fail to address the patient's concerns. Nonjudgmental remarks (B) are encouraged to foster open communication. Giving advice (C) and asking probing questions (D) can be effective communication tools when used appropriately, but they may not necessarily block effective communication if done in a respectful and empathetic manner.
Question 7 of 9
The nurse is aware that the use of false reassurance is harmful to the nurse-patient relationship, because this communication block:
Correct Answer: A
Rationale: The correct answer is A because false reassurance dismisses the patient's concerns, invalidating their feelings and diminishing trust. By not acknowledging the patient's worries, the nurse fails to address the root of the issue and hinders open communication. Choice B is incorrect because false reassurance does not necessarily imply judgment. Choice C is incorrect as it does not summarize concerns but rather downplays them. Choice D is incorrect as it does not confuse the patient but rather fails to address their emotional needs.
Question 8 of 9
Mr. N (non-Hodgkin lymphoma) reports noticing some transient numbness and tingling in his lower legs with occasional mild burning type pain. What is the nurse most likely to do first?
Correct Answer: D
Rationale: The correct answer is D: Assess for possible chemotherapy-induced peripheral neuropathy. This is the most appropriate action as Mr. N's symptoms of numbness, tingling, and burning pain in his lower legs are common signs of peripheral neuropathy, a side effect of chemotherapy. By assessing for this potential complication first, the nurse can determine if Mr. N's symptoms are related to his cancer treatment and initiate appropriate interventions. Choice A is incorrect as venous thromboembolism typically presents with different symptoms such as swelling, redness, and warmth in the affected limb. Choice B is also incorrect as peripheral arterial insufficiency would present with symptoms like coolness, pallor, and weak pulses in the affected limb. Choice C is not the most appropriate action at this time as it does not address the potential underlying cause of Mr. N's symptoms.
Question 9 of 9
The author describes the patient journey as driving down a country road and somehow getting lost. At that moment and time, all that is needed is clear directions about how to get to your destination, not about types of entertainment in the area. The same is true for patients. Accordingly, a part of each nursing assessment should include:
Correct Answer: A
Rationale: Correct Answer: A: Patient's need for information and level of understanding Rationale: 1. Patient education is essential for informed decision-making and self-management. 2. Assessing the patient's need for information ensures tailored communication. 3. Understanding the patient's level of understanding helps in providing appropriate explanations. 4. Clear directions on treatment plans and expectations improve patient outcomes. Other Choices: B: Detailed overview of disease process - This may overwhelm the patient and not address their immediate need for guidance. C: Specific examples from other patients with same disease - Confidentiality and individual differences may make this approach ineffective. D: Nurse's feelings about newest treatment modality - Not relevant to the patient's immediate need for guidance and information.