ATI RN
Open-Ended Questions in Nursing Communication Questions
Question 1 of 5
A nurse manager asks a colleague for advice on strategies to improve communication with staff nurses. Which response by the nurse manager's colleague is best?
Correct Answer: A
Rationale: The correct answer is A because it provides a comprehensive approach to improving communication by emphasizing sensitivity, respect, and genuineness. Sensitivity shows empathy towards staff nurses, respect fosters a positive and professional environment, and genuineness builds trust. Choice B is too simplistic and may not address underlying communication issues. Choice C, while promoting empathy, is impractical and may not address communication challenges effectively. Choice D's focus on avoiding emotions overlooks the importance of emotional intelligence in effective communication. In summary, choice A encompasses key elements essential for fostering effective communication in a healthcare setting.
Question 2 of 5
The nurse cares for an adult client who is diagnosed with active tuberculosis. Which action, if performed by the nurse during introductions, shows respect for the client? (Select all that apply)
Correct Answer: A
Rationale: The correct answer is A because maintaining eye contact shows respect and attentiveness towards the client. It demonstrates active listening and helps build trust. Choice B is incorrect as avoiding touch may convey fear or stigma towards the client. Choice C is incorrect as it may create a sense of isolation rather than respect. Choice D is incorrect as small talk about the weather may not necessarily show genuine respect for the client's situation. Overall, maintaining eye contact is a universal sign of respect and connection in communication.
Question 3 of 5
As an experienced staff nurse, you have been asked to create a teaching guide for nursing orientation on respect. Accessing the list from Ehow about being genuine, you would include all of the following. (Select all that apply)
Correct Answer: A
Rationale: Step-by-step rationale: 1. Acting natural around others promotes authenticity and builds trust in relationships. 2. Being genuine involves being true to oneself and not putting on a facade. 3. It fosters open communication and understanding among colleagues. 4. It helps create a positive and respectful work environment. Summary: Choice A is correct because being genuine is essential in promoting respect. Choices B, C, and D are incorrect because while listening, admitting mistakes, and sincere compliments are important, they do not directly relate to the concept of being genuine in fostering respect.
Question 4 of 5
In which situation(s) would it be appropriate for the nurse to communicate with empathy? (Select all that apply)
Correct Answer: B
Rationale: The correct answer is B because a nurse should communicate with empathy when addressing a patient's emotional needs, such as anxiety about body image after a mastectomy. Empathy helps build trust and support patients emotionally. Choices A, C, and D do not involve direct patient care or emotional support, so empathy is not the most appropriate communication style in those situations. A is about a social relationship, C is about professional recognition, and D is about workplace dynamics, which do not require empathy in the same way patient care does.
Question 5 of 5
The nurse cares for an elderly patient in a long-term care center. Which would be inappropriate for the nurse to share with the client?
Correct Answer: B
Rationale: The correct answer is B because using high levels of intimacy with a client in a professional setting is inappropriate and can violate boundaries. The nurse should maintain a professional relationship with the client to ensure ethical standards are upheld. A: Reminiscing about birthday celebrations is appropriate as it can help build rapport and show empathy towards the client. C: Sharing a personal story to establish trust is acceptable as long as it is relevant to the client's situation and does not breach confidentiality. D: Sharing information about meditation decreasing nausea during chemotherapy treatment is relevant and can provide valuable support to the client.