Questions 9

ATI RN

ATI RN Test Bank

Communication Skills in Nursing Questions Questions

Question 1 of 5

A non-Hispanic white nurse provides care to mostly Hispanic patients. It would be most important for the nurse to take which action?

Correct Answer: A

Rationale: The correct answer is A because understanding cultural influences on healthcare perceptions and behaviors is essential for providing effective care to patients from different backgrounds. By discovering these influences, the nurse can better communicate, build trust, and provide culturally sensitive care. Choice B is incorrect as it may disregard the importance of the patients' own cultural beliefs and practices. Choice C is incorrect as avoiding confrontation of discrimination issues may perpetuate disparities in care. Choice D is incorrect as speaking Spanish is helpful but not as crucial as understanding cultural influences.

Question 2 of 5

A patient reports to the nurse, "My doctor is not doing anything about my pain.= Which response by the nurse is assertive and expresses warmth?

Correct Answer: D

Rationale: The correct answer is D because it shows empathy and understanding towards the patient's feelings without being judgmental. The nurse acknowledges the patient's frustration, which validates their emotions and opens up further conversation. Choice A is not assertive and could come off as dismissive. Choice B puts words in the patient's mouth. Choice C is confrontational and doesn't address the patient's feelings.

Question 3 of 5

A hospital nurse is concerned about the demands of providing safe care to clients who are seriously ill. The nurse manager should suggest which intervention to effectively help the nurse balance the demanding work in the hospital setting?

Correct Answer: C

Rationale: The correct answer is C because writing down stories in a journal about how caring makes a difference for patients can help the nurse reflect on the positive impact of their work, which can reduce stress and increase job satisfaction. This intervention promotes self-care, emotional processing, and resilience. Choice A is incorrect because delegating more tasks to unlicensed nursing personnel may not address the nurse's emotional needs or provide the necessary support. Choice B is incorrect because transferring to another unit may not address the root cause of the nurse's stress and may not necessarily lead to better job satisfaction. Choice D is incorrect because using an assertive communication style, while important in nursing practice, may not directly address the nurse's emotional well-being and work-life balance.

Question 4 of 5

A patient with a nursing diagnosis of Sensory perception, disturbed auditory, would most appropriately require the nurse to:

Correct Answer: B

Rationale: Step 1: Disturbed auditory perception means there is a deficit in the ability to receive/process auditory information. Step 2: Speaking slowly and distinctly helps the patient better understand and process the information. Step 3: Shouting may distort the sound and further confuse the patient. Step 4: Other options (A, C, D) address different sensory deficits and are not directly related to disturbed auditory perception.

Question 5 of 5

A non-Hispanic white nurse provides care to mostly Hispanic patients. It would be most important for the nurse to take which action?

Correct Answer: A

Rationale: The correct answer is A because understanding cultural influences on healthcare perceptions and behaviors is essential for providing effective care to patients from different backgrounds. By discovering these influences, the nurse can better communicate, build trust, and provide culturally sensitive care. Choice B is incorrect as it may disregard the importance of the patients' own cultural beliefs and practices. Choice C is incorrect as avoiding confrontation of discrimination issues may perpetuate disparities in care. Choice D is incorrect as speaking Spanish is helpful but not as crucial as understanding cultural influences.

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