A manager has been given a deadline to complete an assignment by the end of the day. It will take every minute left of the afternoon to complete. Which interventions illustrate assertiveness to minimize interruptions in order to meet the deadline? (Select all that apply.)

Correct Answer: D

Rationale: The correct answer is D because all the interventions mentioned demonstrate assertiveness in minimizing interruptions to meet the deadline. A: Allowing voicemail or turning off email notifications shows assertiveness in managing communication. B: Delegating tasks to staff nurses frees up the manager's time to focus on the assignment. C: Placing a 'Do Not Disturb' sign sets clear boundaries to avoid interruptions. In summary, each intervention in choice D actively addresses potential interruptions, allowing the manager to concentrate on completing the assignment within the deadline.

Correct Answer: C

Rationale: The correct answer is C: Using per diem workers. This option is viable because per diem workers can be brought in to cover shifts without incurring overtime costs. By utilizing per diem workers, the organization can reduce the need for regular staff to work overtime hours, hence decreasing overall overtime expenses. A: Limiting overtime for highly paid workers is not a practical solution as all workers, regardless of pay, may contribute to the need for overtime. B: Reducing the number of beds may lead to reduced capacity and impact patient care, not directly addressing the issue of reducing overtime. D: Refusing to pay overtime is not a sustainable solution as it may lead to legal issues and impact employee morale and productivity.

Correct Answer: D

Rationale: The correct answer is D: Notify security with the details of the situation. This is the best course of action to ensure the safety of everyone involved. By immediately notifying security, who are trained to handle such situations, you are taking proactive steps to de-escalate the potential threat and protect the well-being of the staff and other visitors. Asking the visitor to leave (choice A) may escalate the situation further. Talking quietly to calm the visitor (choice B) is not appropriate when a gun is involved as it could agitate the individual. Asking the visitor for the gun (choice C) is extremely risky and could lead to a dangerous confrontation.

Correct Answer: B

Rationale: The correct answer is B: Change union affiliation. Decertification refers to the process of employees voting to remove a union as their bargaining representative. This means changing or ending their current union affiliation. A: Encouraging union affiliation is not related to decertification, as it involves promoting rather than changing union membership. C: Rewarding union affiliation is not accurate for decertification, as it does not involve rewarding but rather changing the affiliation. D: Empowering union affiliation is not the correct choice, as decertification does not enhance but rather changes or removes union representation.

Correct Answer: A

Rationale: The correct answer is A because it addresses the issue directly and effectively. By talking individually with your friends and explaining the need for equitable patient assignments, you are promoting fairness and transparency in your delegation process. This approach fosters open communication and helps maintain professional boundaries. Choice B is incorrect because suppressing your feelings of anger can lead to further tension and unresolved conflicts. Choice C is inappropriate as it involves gossiping about other staff members, which is unprofessional and can create additional problems. Choice D is not a proactive solution and avoiding addressing the issue will only prolong the negative impact on your relationships and work environment.