ATI RN
ATI NURS 252 Leadership Comprehensive Exam Questions
Extract:
Question 1 of 5
A staff nurse confronts a nurse manager expressing that she believes the manager's scheduling decisions are unfair. Which of the following responses by the nurse manager exhibits assertiveness?
Correct Answer: A
Rationale:
Correct Answer: A
Rationale:
Choice A demonstrates assertiveness by acknowledging the staff nurse's concerns while also maintaining professionalism and seeking clarification. The nurse manager shows openness to feedback and a willingness to address the issue constructively. This response promotes effective communication and problem-solving.
Choice B lacks assertiveness as it dismisses the staff nurse's concerns and invalidates their emotions, which could escalate the conflict.
Choice C is passive-aggressive and unprofessional, shifting the blame onto the staff nurse rather than addressing the issue at hand.
Choice D lacks assertiveness as it is overly apologetic without addressing the specific concerns raised by the staff nurse.
In summary,
Choice A is the correct response because it demonstrates assertiveness, professionalism, and a willingness to address the issue constructively, while the other choices exhibit varying degrees of defensiveness, dismissiveness, and passivity.
Question 2 of 5
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Question 3 of 5
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Question 4 of 5
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Question 5 of 5
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