ATI RN
ATI NU2500 Leadership Exam Questions
Extract:
Question 1 of 5
A nurse overhears two assistive personnel (APS) disagreeing about client care assignments. Which of the following actions by the nurse demonstrates conflict resolution?
Correct Answer: D
Rationale: The correct answer is D: Confront the APs to discuss their argument. This demonstrates conflict resolution as the nurse directly addresses the issue, encourages open communication, and helps facilitate a resolution. By confronting the APs, the nurse shows assertiveness and promotes a constructive dialogue to resolve the conflict.
Other choices are incorrect because:
A: Allowing the APs to resolve their issues may not address the conflict effectively and could lead to further disagreements.
B: Telling the APS they are acting immature does not address the root cause of the conflict and may escalate tensions.
C: Reporting the APs to the charge nurse may not promote open communication or help the APs resolve the conflict themselves.
Question 2 of 5
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Question 3 of 5
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Question 4 of 5
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Question 5 of 5
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