ATI Capstone Exam 2 Final | Nurselytic

Correct Answer: D

Rationale: The correct answer is D: Identify the problem. The first step in resolving any conflict is to understand the root cause. By identifying the problem, the nurse manager can gather relevant information, clarify misunderstandings, and determine the underlying issues causing the conflict between the pharmacy and staff nurses. This step is crucial in developing an effective resolution strategy.

A: Implement a resolution - Without identifying the problem first, implementing a resolution may not address the true issue, leading to a temporary fix or exacerbating the conflict.
B: Evaluate the results - This step comes after implementing a resolution, not before identifying the problem.
C: Brainstorm solutions - Brainstorming solutions is important, but it should come after identifying the problem to ensure that the solutions address the root cause of the conflict.

Correct Answer:

Rationale:

Correct Answer:

Rationale:

Correct Answer:

Rationale:

Correct Answer:

Rationale: