ATI RN
ATI RN Mental Custom Health Next Gen Questions
Extract:
Question 1 of 5
Which statement made by the nurse demonstrates the best understanding of nonverbal communication?
Correct Answer: B
Rationale: The correct answer is B because it demonstrates an understanding of the importance of checking for congruence between verbal and nonverbal communication to validate responses. Nonverbal cues can provide additional context and insight into a patient's true feelings or intentions.
Choice A is too general and does not emphasize the significance of congruence.
Choice C makes an assumption based solely on nonverbal cues, which can be misleading.
Choice D is incorrect as understanding nonverbal communication is equally important as verbal communication.
Question 2 of 5
Which nursing statement is an example of reflection?
Correct Answer: B
Rationale: The correct answer is B because it demonstrates reflective listening by paraphrasing and summarizing the patient's statement. This shows active listening and understanding of the patient's perspective.
Choice A is about personal feelings, not reflecting the patient's emotions.
Choice C is a statement of uncertainty, not reflective listening.
Choice D is an observation, not reflection.
Question 3 of 5
When should a nurse be most alert to the possibility of communication errors resulting in harm to the patient?
Correct Answer: A
Rationale: The correct answer is A: Change of shift report. During this crucial handover period, communication errors can occur due to the transfer of information between nurses, leading to potential harm to the patient. This is when important patient details, care plans, and vital information are shared, making it a critical time for accurate and effective communication. Nurses must be vigilant to ensure clear and concise communication to prevent errors.
Summary of why the other choices are incorrect:
B: Admission interviews - While important, communication errors during admission interviews may not have as immediate impact on patient safety as during a shift change report.
C: One-to-one conversations with patients - These interactions are also important, but errors in communication may not have the same potential for harm as during a shift change report.
D: Conversations with patient families - While communication with families is vital, errors during these conversations may not always directly lead to harm as in a shift change report.
Question 4 of 5
During an admission assessment and interview, which channels of information communication should the nurse be monitoring? Select all that apply.
Correct Answer: A
Rationale: The correct answer is A: Auditory. During an admission assessment and interview, monitoring auditory communication channels is crucial for gathering information through spoken words, tone, and non-verbal cues like sighs or hesitations. This helps the nurse assess the patient's mental state, emotions, and communication effectiveness. Visual (
B), written (
C), and tactile (
D) channels are not typically monitored during a standard interview, as they may not provide relevant information for the assessment process. Visual cues like body language can be important but are not as essential as auditory cues in this context. Written communication is not typically used in a face-to-face interview, and tactile communication is usually unnecessary unless specific procedures are being performed.
Question 5 of 5
What principle about nurse-patient communication should guide a nurse’s fear about “saying the wrong thing†to a patient?
Correct Answer: A
Rationale:
Correct
Answer: A
Rationale: Effective nurse-patient communication is based on building trust, empathy, and understanding. Patients value sincerity, respect, and genuine concern from their healthcare providers. By conveying acceptance and respect, nurses can establish a positive rapport with patients, which is essential for effective communication. Patients are more likely to open up and trust a nurse who demonstrates empathy and understanding. This approach helps create a supportive environment for the patient to express their concerns and feel heard.
Choices B, C, and D do not address the fundamental principles of building a therapeutic nurse-patient relationship through effective communication.
Choice B assumes the patient is not likely to be offended, which may not always be the case.
Choice C focuses on potential harm, which is not the primary concern in effective communication.
Choice D makes a generalization about individuals with mental illness, which is not relevant to the principle of communication in nursing.