ATI RN
ATI Leadership 2023 I Questions
Extract:
Question 1 of 5
A nurse tells the unit manager, 'I am tired of all the changes on the unit. If things don't get better, I'm going to quit.' Which of the following responses by the unit manager is appropriate?
Correct Answer: A
Rationale: The correct response is A: "So you are upset about all the changes on the unit?" This response is appropriate because it shows empathy and active listening by reflecting back the nurse's feelings. It acknowledges the nurse's concerns and opens up a dialogue for further discussion.
Choice B is incorrect because escalating the issue to hospital administration may not address the nurse's underlying feelings.
Choice C dismisses the nurse's concerns and implies they should just endure the situation.
Choice D shifts the focus from the nurse to the unit manager's own feelings, which is not helpful in addressing the nurse's concerns.
Question 2 of 5
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Question 3 of 5
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Question 4 of 5
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Question 5 of 5
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