ATI RN
ATI NURS 252 Leadership Comprehensive Exam Questions
Extract:
Question 1 of 5
A nurse manager mediates an argument between two staff members. Which of the following actions should the nurse take first to resolve the conflict?
Correct Answer: B
Rationale: Identifying the problem is the first and most crucial step in resolving a conflict. Before any solutions can be proposed or implemented, it is essential to understand the root cause of the disagreement. This involves listening to both parties, gathering information, and clarifying the issues at hand. By accurately identifying the problem, the nurse manager can ensure that the subsequent steps are targeted and effective in addressing the underlying issues. Evaluating results (
A) comes after resolution, implementing (
C) requires prior understanding, and brainstorming (
D) follows problem identification.
Question 2 of 5
In Don Miguel’s 'The Four Agreements,' a collection of agreements is outlined to foster personal development and consciousness. Which of the following is NOT among the four agreements?
Correct Answer: C
Rationale: Take all work matters personally' is NOT one of the four agreements. In fact, one of the actual agreements is 'Don’t take anything personally.' This agreement teaches that nothing others do is because of you; it is a reflection of their own reality. By not taking things personally, individuals can avoid unnecessary suffering and maintain their emotional well-being. The correct agreements are: Be impeccable with your word (
A), Do not make assumptions (
B), Always do your best (
D), and Don’t take anything personally.
Question 3 of 5
A nurse manager knows that the initial step in addressing an employee with a disciplinary issue usually involves:
Correct Answer: A
Rationale: A verbal warning is typically the first step in addressing a disciplinary issue. It allows the manager to inform the employee about the issue and discuss improvements, maintaining a less formal approach. Suspension with pay (
B) is for serious issues, and a reminder of standards (
C) is supplementary, not initial.
Question 4 of 5
Upon examining her monthly budget report, the nurse manager observes a shortfall, leading her to modify the staffing schedule. Which of the following pieces of information exemplifies a negative variance?
Correct Answer: D
Rationale: Fewer nurses working than planned is a negative variance, indicating understaffing that impacts care. Declining supply costs (
A) is positive, excess nurses (
B) is neutral, and satisfaction (
C) is non-financial.
Question 5 of 5
When examining the present healthcare delivery model, the nurse manager acknowledges that a demographic shift with substantial implications for future healthcare delivery systems is:
Correct Answer: A
Rationale: The aging population over 65 increases demand for healthcare, requiring system adaptations. Workplace violence (
B), expenses (
C), and staffing patterns (
D) are important but not demographic shifts.