ATI RN
ATI NU2508 Leadership Final Exam Questions
Extract:
Question 1 of 5
A nurse manager has recently become aware of a conflict between the pharmacy and the staff nurses regarding sending and receiving medications. Which of the following actions should the nurse take first to resolve the conflict?
Correct Answer: D
Rationale: The correct answer is D: Identify the problem. This is the first step in conflict resolution as it allows the nurse manager to understand the root cause of the conflict between pharmacy and staff nurses. By identifying the problem, the nurse manager can gather relevant information, perspectives, and concerns from both parties. This step is crucial in developing an effective resolution strategy.
Choice A (Evaluate the results) is incorrect as evaluation should come after identifying the problem.
Choice B (Brainstorm solutions) is premature without understanding the underlying issue.
Choice C (Implement a resolution) should not be done before identifying the problem to ensure the solution addresses the actual conflict.
Question 2 of 5
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Question 3 of 5
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Question 4 of 5
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Question 5 of 5
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