ATI RN
ATI n133 Mental Health Exam 1 Questions
Extract:
Question 1 of 5
A nurse in a mental health facility is caring for a client who is upset about the loss of privileges due to repetitive negative behavior. Which of the following statements by the nurse demonstrates the effective use of assertive communication?
Correct Answer: A
Rationale: The correct answer is A: "I understand that you are angry. However, I followed the appropriate protocol." This response demonstrates assertive communication by acknowledging the client's emotions while also asserting the nurse's professionalism and adherence to protocols. It shows empathy and validation towards the client's feelings, which can help in de-escalating the situation.
Choice B is incorrect because it comes off as dismissive and demanding, which can escalate the client's emotions.
Choice C is also incorrect as it focuses on blame and does not address the client's emotional state.
Choice D is incorrect because it is accusatory and does not promote a constructive dialogue. It is important in mental health settings to validate emotions while setting boundaries, which choice A effectively achieves.
Question 2 of 5
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Question 3 of 5
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Question 4 of 5
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Question 5 of 5
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