RN Comprehensive Online Practice 2019 B with NGN | Nurselytic

Correct Answer: D

Rationale: The correct answer is D: Ask the partner to list specific concerns. This is the first step the charge nurse should take to address the partner's complaint effectively. By asking for specific concerns, the nurse can gather detailed information about the perceived inadequacies in care. This will help the nurse understand the partner's perspective and identify the root cause of the issue. It also demonstrates active listening and empathy, which can help in building trust and improving communication.


Choice A is incorrect because evaluating changes requested by the partner without understanding the specific concerns may not address the underlying issues.
Choice B is incorrect because reviewing the client's plan of care before knowing the specific concerns may not be the most efficient approach.
Choice C is incorrect as analyzing other reports of poor care is premature without first addressing the partner's concerns directly.

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