You have been assigned to a client who lives alone in a house in the community. On arrival and ringing the door bell and knocking several times, there is no answer. What should the Personal Support Worker do?

Correct Answer: B

Rationale: Calling the supervisor is correct protocol for no answer unlike leaving , delaying , or overreacting with 911 . PSWs assess risks e.g., a fall and escalate appropriately, ensuring safety. Ignoring it risks neglect; emergency calls need cause. This step maintains accountability, protects clients, and aligns with training to report unusual situations promptly, a critical judgment in community care.

Correct Answer: B

Rationale: Universality ensures equal health care access, unlike neutrality (A, impartiality), normalization (C, standardizing), or nonsocial (D, unclear). PSWs uphold this e.g., fair service per Canada's system. Mislabeling risks inequity; universality is policy. This right shapes their work, ensuring consistent care, a foundational principle in their equitable practice.

Correct Answer: B

Rationale: Dignity is feeling worthy and respected, unlike compassion (A, empathy), assertiveness (C, confidence), or aggression . PSWs uphold this e.g., privacy enhancing client worth. Mislabeling risks neglect; dignity is core. This focus ensures respect, a PSW ethic in daily interactions, fostering client esteem.

Correct Answer: D

Rationale: $11.48 is correct: $50.00 - $38.52 = $11.48, not $11.52 , $11.38 , or $10.28 . PSWs handle tasks e.g., shopping needing accuracy. Errors risk trust or loss; math matters. This skill ensures client funds are managed, a practical PSW duty.

Correct Answer: A

Rationale: Subjective symptoms are client-felt e.g., pain unlike observed , vague , or doctor-only . PSWs record these for care. Misnaming risks ignoring input; subjective fits. This focus ensures client voices guide plans, a PSW role in assessments.