Correct Answer: D

Rationale: Benchmarking improves quality, unlike credentialing, standards, or pathways. Nurse managers compare like fall rates to peers contrasting with internal checks. It's critical in healthcare for excellence, aligning leadership with competitive standards.

Correct Answer: C

Rationale: Critical listening seeks purpose, unlike attentive, appreciative, or none. Nurse leaders like assessing intent use this, contrasting with surface hearing. In healthcare, it uncovers meaning, aligning leadership with analysis.

Correct Answer: A

Rationale: A decision grid lets this manager visually weigh staffing options like overtime vs. hiring against criteria (e.g., cost, morale), not guarantee objectivity, track outcomes, or time events. In nursing leadership, grids clarify trade-offs, say, between budget and patient ratios, aiding informed choices. Objectivity's elusive due to values, and grids don't monitor results or schedules those need other tools. This visual aid empowers the manager to balance staff impact with care safety, a structured step in managing complex unit decisions effectively.

Correct Answer: B

Rationale: Time management isn't a symptom, unlike headaches, fatigue, or GI issues. Nurse leaders like spotting burnout identify effects, contrasting with tools. In healthcare, recognizing distress aids intervention, aligning leadership with staff health awareness.

Correct Answer: A

Rationale: For valproic acid in seizures, monitor liver enzymes, not creatinine, glucose, or platelets. It risks hepatotoxicity ALT/AST rise flags damage. Others are secondary. Leadership watches this imagine jaundice; it ensures safety, aligning with seizure care effectively.