Who is not considered a customer in patient schedu

ATI LPN

ATI LPN Test Bank

Who is not considered a customer in patient scheduling?

A. The Patient B. The Medical provider C. The Referring physician D. The insurance company

Correct Answer: D

Rationale: Insurance companies are payers, not direct customers.

Which of the following National Patient Safety Goals is applicable to everyone in a healthcare facility?

A. Goal 2-Communication. B. Goal 3-Medication Safety. C. Goal 7-Healthcare-related Associated Infections. D. Goal 8-Reconcile Medications.

Correct Answer: A

Rationale: Effective communication is a universal safety goal impacting all staff and processes.

The method of arranging data by listing all available values, and all individuals receiving each value, is called

A. the mode B. the standard deviation C. a simple frequency distribution D. a grouped frequency distribution

Correct Answer: C

Rationale: A simple frequency distribution lists each value and its frequency, providing a clear data overview.

Conclusions from a licensed independent practitioner's profile would most likely be used during

A. case management B. reprivileging C. productivity management D. arithmetic credentialing

Correct Answer: B

Rationale: Reprivileging uses practitioner profiles to assess ongoing competency and performance.

Effective communication is enhanced by

A. attending. B. using more words. C. making immediate judgments. D. generalizing.

Correct Answer: A

Rationale: Attending means actively listening and engaging with the speaker, which enhances effective communication.

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