ATI LPN
Chapter 14 Infection Control Review Questions Questions
Question 1 of 5
Which option is NOT part of the front-end of the revenue cycle?
Correct Answer: A
Rationale: Medical records are typically considered part of the back-end processes.
Question 2 of 5
A Quality Council has decided that a Patient Safety Committee needs to be established to oversee the patient safety program. The Quality Council has asked this committee to prepare a patient Safety Plan that would guide the program. A key factor that needs to be considered for the long-term success of the patient safety program is to
Correct Answer: B
Rationale: Long-term success requires organization-wide buy-in and participation to embed safety into the culture.
Question 3 of 5
A case management department regularly monitors the number of inappropriate referrals, the timelines of discharge planning, and the number of days of discharge delays. What additional monitor should be added to evaluate the appropriateness of case management interventions?
Correct Answer: B
Rationale: Evaluating goal attainment directly assesses the effectiveness of interventions.
Question 4 of 5
A fundamental difference between monitoring product quality and service quality is that
Correct Answer: C
Rationale: Services vary more due to human factors, making them heterogeneous and harder to standardize than products.
Question 5 of 5
Being a QM Director at a 400-bed community medical center, one of your first key issues to determine when evaluating the current organization QM program is
Correct Answer: A
Rationale: Leadership involvement is foundational to a successful QM program, setting the program's direction.