Which aspect is NOT key to quality?

Questions 48

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Patient Safety Practice Questions Questions

Question 1 of 5

Which aspect is NOT key to quality?

Correct Answer: C

Rationale: Quality evolves with changing customer needs and expectations.

Question 2 of 5

A quality officer has the responsibility for education and implementation of a continuous quality improvement process. To affect cultural change, administration must

Correct Answer: A

Rationale: Cultural change requires administrative buy-in, driven by a belief in the value of quality improvement.

Question 3 of 5

Goals of public reporting on healthcare quality does not include

Correct Answer: B

Rationale: Public reporting informs and motivates, but does not provide detailed toolkits.

Question 4 of 5

The dimension of quality performance that is dependent upon evaluation by the recipients and/or observers of care is

Correct Answer: A

Rationale: Respect and caring are directly assessed by patients' experiences and perceptions of care.

Question 5 of 5

A quality professional in a tertiary care hospital is assigned to develop a quality management/quality improvement strategy. Of the following, which should be first step?

Correct Answer: D

Rationale: Reviewing scope provides the foundation for tailoring the QM/QI strategy to the organization.

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