When your client, Mr. Brown, tells you that he has a headache and a sore back he is communicating his:

Correct Answer: A

Rationale: Symptoms are subjective complaints like headache and back pain, unlike signs (B, observable), diagnosis (C, medical conclusion), or assessment (D, evaluation). PSWs note these e.g., reporting to nurses for care adjustments. Mislabeling risks confusion; symptoms aren't diagnoses. This distinction ensures PSWs relay client experiences accurately, aiding diagnosis and treatment, a key observational role in their daily duties.

Correct Answer: C

Rationale: Calling the nurse immediately addresses severe pain e.g., potential emergency unlike delaying , bypassing , or dismissing . PSWs escalate urgent issues per scope, ensuring swift response. Delaying risks harm; reassuring minimizes concern. This action prioritizes safety, a PSW duty in observation, aligning with protocols to protect client health.

Correct Answer: A

Rationale: A clean, pressed uniform maintains professionalism, unlike perfume (B, hygiene mask), jewelry (C, safety risk), or manicures (D, impractical). PSWs project competence e.g., neatness ensuring trust. Flashy extras risk infection or distraction. This standard aligns with training, prioritizing hygiene and safety in client care, a daily image.

Correct Answer: D

Rationale: All listening , calm , not arguing manage anger effectively. PSWs de-escalate e.g., hearing out frustration per training. Missing one risks escalation; all soothe. This approach ensures safety and dignity, a PSW skill in emotional care.

Correct Answer: C

Rationale: Pain is subjective felt unlike breakdown , temp , or pulse , which are seen. PSWs note this e.g., reporting for care. Misclassifying risks missing cues; subjective fits. This aids holistic assessments, a PSW observation skill.