When a case manager wants to demonstrate length of stay data that depicts both common cause and special cause variation, which of the following should be used?

Correct Answer: C

Rationale: Shewhart charts (control charts) are designed to distinguish between common cause and special cause variation over time.

Correct Answer: C

Rationale: Benchmarking involves finding and implementing best practices to achieve excellence.

Correct Answer: D

Rationale: Mission statements often emphasize serving the community's healthcare needs.

Correct Answer: B

Rationale: Specifying the purpose ensures transparency and proper handling.

Correct Answer: D

Rationale: Alerts for allergies and interactions help prevent adverse drug events.