Two hospitals A&B has recently been merged. After 8 months it has been noted that Hospital A has successfully transitioned their staff to new organization values, while Hospital B is still struggling. Hospital A' success can be best attributed to

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Question 1 of 5

Two hospitals A&B has recently been merged. After 8 months it has been noted that Hospital A has successfully transitioned their staff to new organization values, while Hospital B is still struggling. Hospital A' success can be best attributed to

Correct Answer: A

Rationale: Success in adopting new values by staff drives cultural transition.

Question 2 of 5

Two surveys were completed in a healthcare facility that showed conflicting results concerning patient satisfaction with food services. The two surveys were independently designed and distributed by different departments within the facility. The healthcare quality professional should FIRST

Correct Answer: A

Rationale: Understanding the survey processes helps identify discrepancies and align methods.

Question 3 of 5

What is the process that may include recredentialing, reprivileging, profiling, peer review, and reappointment?

Correct Answer: A

Rationale: These terms are commonly associated with the ongoing evaluation and renewal of professional qualifications and privileges.

Question 4 of 5

Which item is NOT required in an organization's safety program according to Joint Commission standards?

Correct Answer: A

Rationale: Joint Commission standards do not mandate monthly meetings specifically.

Question 5 of 5

What criteria should be used to evaluate employee performance?

Correct Answer: A

Rationale: Performance evaluations assess fulfillment of job duties and responsibilities.

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