The value in the lean process is determined by

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Question 1 of 5

The value in the lean process is determined by

Correct Answer: A

Rationale: In lean methodology, value is defined by the customer, as they are the end recipient of the product or service, and their needs dictate what constitutes value.

Question 2 of 5

A repeated out-of-control signal from a process may imply

Correct Answer: A

Rationale: Repeated signals suggest process issues, mis-set limits, system errors, or false positives (type 1).

Question 3 of 5

Using the table from question (Q-232), What is the ratio of units wasted to total units typed and cross-matched in July?

Correct Answer: C

Rationale: 0.364583333 (approximately 36.46%) fits typical waste-to-total ratios in blood management.

Question 4 of 5

The philosophy of Total Quality Management (TQM) assumes that

Correct Answer: A

Rationale: TQM focuses on system improvements, not individual blame, to enhance quality.

Question 5 of 5

In healthcare service, a multidisciplinary team can have the greatest control over the following factor:

Correct Answer: B

Rationale: Multidisciplinary teams are best positioned to manage and optimize the processes of care.

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