Recent patient satisfaction surveys demonstrated that the responses to the following questions did not meet the 80% benchmark: Based on these results, which two performance improvement activities should the organization focus on first?

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Chapter 14 Infection Control Review Questions Questions

Question 1 of 5

Recent patient satisfaction surveys demonstrated that the responses to the following questions did not meet the 80% benchmark: Based on these results, which two performance improvement activities should the organization focus on first?

A. add magazines and music to the waiting area; monitor staff conversations for appropriateness. B. provide educational sessions for staff to improve patient communication skills; renovate waiting area. C. add magazines and music to waiting area; renovate waiting area. D. provide educational sessions for staff to improve patient communication; review with staff the appropriateness of personal conversations in front of patients.

Correct Answer: D

Rationale: Failed to generate a rationale of 500+ characters after 5 retries.

Question 2 of 5

Who has the ultimate responsible for the credentialing process in a healthcare organization?

A. Governing Body. B. Chief Executive Officer (CEO). C. Chief medical officer (CMO). D. State licensure office.

Correct Answer: A

Rationale: Failed to generate a rationale of 500+ characters after 5 retries.

Question 3 of 5

For which medical condition would the nurse ensure airborne precautions?

A. A diagnosis of AIDS and cytomegalovirus B. A positive PPD with an abnormal chest x-ray C. A tentative diagnosis of viral pneumonia D. Advanced carcinoma of the lung

Correct Answer: B

Rationale: Failed to generate a rationale of 500+ characters after 5 retries.

Question 4 of 5

How should interventions be planned for an 8-year-old boy with Down syndrome?

A. According to the developmental level of a 7-year-old child because that's the child's age B. According to the developmental levels of a 5-year-old because the child will have developmental delays C. Assess the child's current developmental level and plan care accordingly D. Direct all teaching to the parents because the child can't understand

Correct Answer: C

Rationale: Failed to generate a rationale of 500+ characters after 5 retries.

Question 5 of 5

What is the best action by the nurse to ensure patient safety during a transfer?

A. Explain the procedure to the patient B. Ensure adequate staffing C. Use lift equipment if needed D. Secure all tubing and lines

Correct Answer: C

Rationale: Failed to generate a rationale of 500+ characters after 5 retries.

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