Recent patient satisfaction surveys demonstrated that the responses to the following questions did not meet the 80% benchmark: Based on these results, which two performance improvement activities should the organization focus on first?

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Chapter 14 Infection Control Review Questions Questions

Question 1 of 5

Recent patient satisfaction surveys demonstrated that the responses to the following questions did not meet the 80% benchmark: Based on these results, which two performance improvement activities should the organization focus on first?

Correct Answer: D

Rationale: Improving communication and addressing inappropriate behaviors directly impacts patient satisfaction.

Question 2 of 5

Who has the ultimate responsible for the credentialing process in a healthcare organization?

Correct Answer: A

Rationale: The Governing Body holds ultimate accountability for credentialing per healthcare governance standards.

Question 3 of 5

For which medical condition would the nurse ensure airborne precautions?

Correct Answer: B

Rationale: The client who must be placed in airborne precautions is the client with a positive PPD who has a positive x-ray for a suspicious tuberculin lesion.

Question 4 of 5

How should interventions be planned for an 8-year-old boy with Down syndrome?

Correct Answer: C

Rationale: Nursing care plans should be planned according to the developmental age of a child with Down syndrome, not the chronological age.

Question 5 of 5

What is the best action by the nurse to ensure patient safety during a transfer?

Correct Answer: C

Rationale: Using lift equipment prevents injury to both the patient and the staff during transfers.

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