Mrs. Smith has made a plan to evaluate all aspects of her life and make changes that are good for her overall health. She will be looking at herself based on:

Correct Answer: C

Rationale: Mrs. Smith is using Determinants of Health factors like income, education, or social support to evaluate and improve her well-being holistically. Job description is work-specific, not life-wide. Self-esteem is an outcome, not a framework. Cultural practices are one determinant, not the full scope. These determinants (e.g., environment, genetics) shape health, and her plan reflects this broad lens. Health care aides use this concept to understand clients' contexts e.g., poverty's impact supporting tailored changes, not just treating symptoms, aligning with her proactive, comprehensive approach.

Correct Answer: D

Rationale: All options listening caringly , staying calm , not arguing are correct for managing anger. PSWs de-escalate by empathizing e.g., hearing out frustration keeping composure, and avoiding confrontation, per training. Picking one risks missing a step; all together soothe tensions, like calming a upset client over a delay. This approach ensures safety, preserves dignity, and models professionalism, critical for PSWs in emotionally charged care settings.

Correct Answer: B

Rationale: Calling the supervisor is correct protocol for no answer unlike leaving , delaying , or overreacting with 911 . PSWs assess risks e.g., a fall and escalate appropriately, ensuring safety. Ignoring it risks neglect; emergency calls need cause. This step maintains accountability, protects clients, and aligns with training to report unusual situations promptly, a critical judgment in community care.

Correct Answer: D

Rationale: Stereotyping assumes behavior without individuality, unlike cultural blindness (A, ignoring culture), shock (B, surprise), or imposition (C, forcing norms). PSWs avoid this e.g., not presuming all elderly nap ensuring personalized care. Stereotyping risks neglect; a unique client might suffer if pigeonholed. Training emphasizes seeing individuals, not types, enhancing respect and effectiveness, a key cultural competence in their diverse client interactions.

Correct Answer: B

Rationale: Universality ensures equal health care access, unlike neutrality (A, impartiality), normalization (C, standardizing), or nonsocial (D, unclear). PSWs uphold this e.g., fair service per Canada's system. Mislabeling risks inequity; universality is policy. This right shapes their work, ensuring consistent care, a foundational principle in their equitable practice.