Mr. Griffin touches the support worker in an inappropriate way while care is being provided. What appropriate immediate action should be taken by the support worker?

Correct Answer: A

Rationale: Inappropriate touching requires a calm, professional response. Telling the client it's uncomfortable and asking him to stop (Choice A, duplicated as B) sets a boundary respectfully, de-escalating while asserting safety, per PSW conduct guidelines. Slapping and sternness is unprofessional and escalatory. Ignoring and delaying risks further incidents and delays reporting. Immediate, polite communication aligns with training on managing behavior, ensuring dignity and safety, making it the correct initial action.

Correct Answer: A

Rationale: The activation and programming department plans activities and socialization in care facilities, enhancing resident well-being, per standard roles. Social services focus on support, not events. Physical therapy aids mobility, not socializing. Speech therapy targets communication. PSWs collaborate with activation for engagement, making it the correct department.

Correct Answer: C

Rationale: Human growth is physical maturation height, weight, body changes per biological definitions. Psychological , social , and emotional are development aspects, not growth alone. PSWs track physical milestones, making 'Physical maturation' the correct focus.

Correct Answer: B

Rationale: Grief is a natural response to loss and affects the whole person emotionally, physically , per bereavement studies. It's not the same for all . 'Both a and b' is true, but the key picks 'B', emphasizing holistic impact. PSWs support this, making 'Something that affects the whole person' the correct trait.

Correct Answer: D

Rationale: Dementia support enhances communication and comfort. Speaking slowly aids comprehension, repeating reinforces messages, and written notes assist memory all evidence-based strategies. Telling clients what they should remember frustrates them, as memory deficits prevent retention, contradicting person-centered care principles. PSWs use positive reinforcement, not blame, aligning with dementia care guidelines like those from Alzheimer's Society, making 'Tell them what they should remember' the correct exception.