In which area of National Commission on Quality Assurance(NCQA) review do reviewers assess the preventive services, diagnosis, and appropriateness and continuity of care provided to patients?

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Patient Safety Exam Questions Questions

Question 1 of 5

In which area of National Commission on Quality Assurance(NCQA) review do reviewers assess the preventive services, diagnosis, and appropriateness and continuity of care provided to patients?

Correct Answer: A

Rationale: Utilization management focuses on evaluating the appropriateness and continuity of care.

Question 2 of 5

Which statement regarding the revenue cycle is false?

Correct Answer: D

Rationale: The revenue cycle starts when the patient enters the system, not after diagnosis and treatment.

Question 3 of 5

What is NOT an obstacle to building a culture of patient safety?

Correct Answer: D

Rationale: Focusing on systemic issues rather than individual blame promotes safety.

Question 4 of 5

An effective quality improvement plans should have clearly defined

Correct Answer: C

Rationale: A quality improvement plan requires clear goals, standards, indicators (to measure progress), results, and trends to track performance over time effectively.

Question 5 of 5

The following is the First Step to facilitate a change in an organization

Correct Answer: A

Rationale: Change begins with identifying the issues that need resolution to set the direction.

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